Farid Jauhari

Responsible to develop and take ownership of sales objectives/sales plan including assigned distributors, global accounts, national accounts with KAM team for Industrial, Mining and Chinese Accounts. • Develop respective key account distributor in support of territory sales goals. Distributors are to be fully aligned with Global/Regional/TEMI requirements. • Develop & maintain appropriate business relationship with Key Account Distributors, key personal and strategic accounts. • Accountable for all aspects of account administration, including contract administration, lubricant chart creation & maintenance, credit reports & credit performance, and the updating and maintenance of the customer database and provide consultancy/support to distributors/distributor sales team to follow affiliates of Global/National accounts. • Ensure KAM team do monitor market and competitor trends for assigned sectors as Marketing Segment Manager. Develop and implement agreed strategies to counter competitor activities to maintain sales goals. • Manage assigned segment of Distributors, verify Distributors’ proposals (special process, investment, sales programs, sponsors, incentives, marketing programs etc) & provide prompt support to Distributors. • Monitor KAM team for sales performance against target/plan & sales forecast by distributor & direct accounts. • Ensure KAM team provide coaching/trainings to distributor sales team. • Responsible to manage KAM team to assist Distributors/direct accounts in developing Global/National Accounts to be aligned with TEMI requirements. • Ensure compliance to the Group’s HSEQ regulations. • Update all regulatory and business evolutions potentially impacting the development of each business segment.

A Business Development Manager works to improve an organization’s market position and achieve financial growth. Defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Work with the internal team and external team (distributors) to increase sales opportunities and thereby maximize revenue for their organization. Manage existing clients and ensure they stay satisfied and positive. Also need to find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future.

General Responsibilities: The Fleet Sales Manager has overall responsibility for sales, marketing, and revenue management (financial impact) associated with the fleet sales business development in fleet markets. Specific Responsibilities: 1.Identify and contact fleet prospects and fleet opportunities. 2.Assess fleet needs; identify key decision-makers; develop and present fleet sales proposals. 3.Develop Ford fleet sales policy, incl. pricing. 4.Manage fleet customer relationship management, incl. fleet customer database maintenance, direct mail, website, etc. 5.Oversee Customer Relationship Management activities: (a).Database maintenance process (b).CRM campaign implementation (Welcome pack, Newsletter, direct campaign) (c).Fleet event (incl. sponsorship) coordination 6.Administer fleet rebate application approval and oversee fleet rebate claim process 7.Administer fleet customer loyalty program. 8.Oversee fleet sales training. 9.Maintain fleet policy manual. 10.Prepare related fleet sales DCB.