Farhah Amalina

Live Host @ SKINTIFIC Malaysia

About

Experienced and versatile professional with a proven track record in training, sales, and management. Skilled in creating and delivering effective training programs and modules, particularly in the areas of e-commerce and website development. Possesses excellent communication skills, both in person and online, as demonstrated by success in producing weekly social media content and delivering educational online video courses. A skilled problem solver and team player, with experience working in a fast-paced retail environment and managing a small business. Adept at customer relationship management and adept at recruiting, selecting, and training employees. Graduated from the Amanjaya V Internship Program, where they honed their leadership, teamwork, and community outreach skills. Overall, a driven individual who consistently strives for excellence and always looks for opportunities to improve and grow.

Country

Malaysia

City

Ampang

Industry

Retail

Skill

Online Marketing, Management, Problem Solving, Microsoft Office, English, Product Development, Branch Management, Sales Management, Customer Relationship Management (CRM), Personal Assistance, Leadership, Team Management, Teamwork, Community Outreach, Leadership Development, Clerical Skills, Document Management, Interpersonal Communication, Negotiation, Customer Service

Experience

Live Host

SKINTIFIC Malaysia

2023-4 - Present · 3 yrs 6 mos

WP. Kuala Lumpur

Trainer Executive

Shoppego

2022-6 - 2022-11 · 6 mos

Cyberjaya, Selangor, Malaysia

I was responsible for teaching and assisting entrepreneurs in becoming familiar with the features of Shoppegram's drag-and-drop website builder, empowering them to maximize its use for enhancing online marketing and sales. - Created a set of learning module to understand and use the website effectively. 100% of the customers can independently managed their website after each workshop. - Developed and published weekly social media content, including a podcast series, short instructional videos highlighting the effective use of product features, and weekly live demonstrations through Facebook Live - Produced online video courses - Worked with marketing team to produce video ads for marketing campaign (talent) - Assisted business development team during business meetings and engagement with prospects

Personnel at Mystep

Pickiddo

2022-3 - 2022-6 · 4 mos

Assist developing new business opportunity and help connecting tutors, students and parents into the online education community

Small Business Owner

Aiskrim Simpul

2021-1 - 2021-11 · 11 mos

- Prepared the ice cream daily from cooking, packaging and delivery - Ensure the stocks are in good conditions and fresh - Market the business online through social media platforms (Instagram & Facebook Ads) - Engaged and communicate with customers to entertain their requests and problems through Whatsapps - Provide delivery service to the customer as per request - Managed to sell up to 10,000 pieces of ice cream

Assistant Branch Manager

99 Speedmart

2020-1 - 2020-8 · 8 mos

Cameron Highlands, Pahang, Malaysia

-Managed and daily checked all operation jobs in store are in good condition -Managed the staffs outlet and responsible in recruiting, selecting and training the employees -Alert of every marketing promotions and manage the process of product display, stock control and stock conditions -Achieved sales target by proactive products display and stock management -Ensured cleanliness and safety of the working environment -Resolved customer problems -Provided daily sales,stocks and required reports to Area Manager -Managed the opening and closing of the store according to the safety standard given

Personal Assistant

Safina Wealth Advisory

2018-4 - 2019-7 · 1 yr 4 mos

Station 18, Ipoh Perak

-Responsible to recruit new agents for the agency -Advertise recruitment ads on social media & job search website weekly -Communicate with the candidates throughout the interview process: before, during & after -Responsible to interview the candidates and guide them in the process of becoming an agent -Prepare monthly production report for the agency -Recruit, train and monitor interns

Graduate Trainee

Amanjaya V Internship Program

2018-1 - 2018-3 · 3 mos

Ipoh, Perak, Malaysia

-Assist in organizing files and document management -Become a committee for trainees graduation program -Assist state exco during their visits to villages under their managed area

Internship Trainee

Muzium Darul Ridzuan Ipoh

2017-6 - 2017-9 · 4 mos

Ipoh, Perak, Malaysia

- Organizing files and document management - Artifacts management and documentation - Committee members of events

Sales Assistant

UNIMAS Food Kiosk

2016 - 2016

Sarawak, Malaysia

-Entertained the customers to meet their needs -Ensured the products displays is according to the standard given -Managed the opening/closing of the stores -Provide daily sales report to the person in charge