Fareed Ali Sundrani

IT Operations & Shipping / Wholesale Sales Manager

About

I’m Fareed Ali Sundrani, a results-driven IT Project Manager and Operations Leader with over 15 years of experience leading ERP/WMS implementations, warehouse and logistics operations, and digital transformation initiatives. I specialize in bridging operational excellence with technology-driven solutions, having successfully launched eCommerce platforms, implemented AI-driven forecasting tools, developed custom WMS applications, and introduced SOP-driven process optimizations. Certified as a Google Project Management Professional and currently pursuing IBM’s AI Developer Certification, I bring hands-on expertise in ERP systems (Windward System 5, QuickBooks, custom platforms), IT infrastructure, and operational strategy. I’m passionate about leadership, resilience, continuous improvement, and applying real-world business lessons from history, entrepreneurship, and competitive sports. I believe the right combination of strategy, technology, and teamwork builds lasting business success.

Country

United States

City

Dacula

Industry

Information Technology & Services

Skill

Project Management & Team Leadership, IT Project & Program Management, Agile & Waterfall Methodologies, Product Lifecycle Management, Software Development Life Cycle (SDLC), Scope Management, Technology Solutions, Information Technology, Project Management, IT Infrastructure Management & Networking, Digital Transformation Initiatives, Process Automation & Operational Efficiency, Operations Management, Vendor Negotiation & Relationship Management, Logistics & Supply Chain Optimization, Network Systems, Cisco Networking, Technical Assistance, CCTV, Security

Experience

IT Operations & Shipping / Wholesale Sales Manager

Star Importers & Wholesalers

2019-10 - 2024-9 · 5 yrs

United States

Developed and implemented standardized processes, improving operational efficiency across sales and logistics. Led the launch of the company’s website and mobile app, enhancing customer engagement and driving revenue growth. Managed logistics, warehouse operations, and shipping, ensuring timely and accurate deliveries. Negotiated with carriers and vendors, reducing operational costs and securing competitive rates. Enhanced order accuracy and managed large wholesale accounts, improving customer satisfaction.

Head of IT & Technical Operations

Royal Casino Ltd

2011-3 - 2014-11 · 3 yrs 9 mos

Uganda

Restructured IT systems across branches, streamlining operations and improving client service. Led client-focused software development projects, enhancing user experience and productivity. Implemented innovative technology solutions to reduce costs and boost operational efficiency.

IT Technical Service Center Head

Mercury computers Limited

2005-4 - 2010-9 · 5 yrs 6 mos

Kampala, Central Region, Uganda

Directed technical operations, ensuring seamless delivery of IT services to over 500 users. Spearheaded networking projects for government and industrial clients, delivering customized solutions. Transitioned key clients to wireless networks, enhancing flexibility and scalability. Developed Annual Maintenance Contracts (AMC) tailored to client needs, enhancing customer retention.

Technical Support Executive

Veeras Infotek Pvt Ltd

2004-9 - 2005-8 · 1 yr

Hyderabad, Telangana, India

Installed and repaired IT hardware and software, consistently meeting client expectations. Analyzed user requirements and developed customized technical solutions, improving operational efficiency.

Network Field Engineer

PAM NETWORKS

2004-2 - 2004-9 · 8 mos

Hyderabad, Telangana, India

Executed fiber optic network projects for high-profile clients, enhancing network reliability. Configured, maintained, and monitored network hardware, ensuring minimal downtime.