Farah Hadi

 Involved in HR contract placement i.e. Sharp Roxy, Recall, Urusan Wawasan Teknologi (UTW), Nationwide,Toshiba.  Handling staff inquiry about compensation and benefit such as medical claim, medical leave, resignation, overtime calculation, payslip, KWSP, socso, submission, termination due to major misconduct and others.  End to end processing of company payrolls (weekly, fortnightly and/or monthly).  Maintenance of payroll system and leave planning system.  Updating and maintaining payroll records.  Liaising with staff and management on payroll related queries.  Maintaining leave, sickness and overtime reports.  Interpreting awards/agreements and contracts in relation to overtime and shift allowances etc.  Payroll reporting to meet internal and statutory obligations.  Payroll administration.  Calculation and processing of termination payments.  Processing increases and calculation of back pays.  Assisting Payroll Manager with month end consolidation  Prepare attrition and headcount on weekly and monthly basis.  Support client – Sharp Roxy, Sharp Roxy, Recall, Urusan Wawasan Teknologi (UTW), Nationwide,Toshiba.  Conduct counseling session for those staff on high MC, AWOL (absent without leave), fraud MC, lateness, rudeness to customer, MIA (missing in action), reveal 3rd party info’s and other major/minor issue on daily basis.  Draft show cause & warning letter to staff.  Prepare documentation on Domestic Inquiry  Prosecutors or Minute’s taker in a Domestic Inquiry.

-Person in charge, reporting directly to Head Of Contract -Responsible for the successful hiring for Contract, Temp & Perm positions for client :ADT,MDEC,AIM,Cybersecurity,Lazada,Honda,TM,Meps,Muamalat,RHB,Damco & Accenture -Ensuring smooth operation and maximizing revenue by up selling effort -Responsible for ensuring hiring meets forecast / service level expectations -Developed and administered staffing/employment/recruiting programs -Developed recruitment strategies using various sourcing techniques, qualifies and interviews candidates and confers job offers -Responsible for developing, implementing and maintaining a quality experience in staffing for candidates and customers. -Ensuring all the candidates meets the criteria align with our client’s expectation -Minimizing labor cost and team expenditure -Company representative to negotiate offers and to build good business relationship with clients -Responsible as the gatekeeper -Ensuring candidates are well informed about the job details as well as to educate them about the job opportunity -Promotes the company image to candidates and clients -Supports team or other team members on specific project based hiring requirements through developing appropriate strategies -Developed networks of people and processes to support a strong pipeline of qualified candidates -Handling staff inquiry about compensation and benefit such as medical claim, medical leave, resignation, overtime calculation, payslip, KWSP, socso, manage payroll submission, termination due to major misconduct and others. -Prepare attrition and headcount on weekly and monthly basis. - Conduct counseling session for those staff on high MC, AWOL (absent without leave), fraud MC, lateness, rudeness to customer, MIA (missing in action), reveal 3rd party info’s and other major/minor issue in Contract & Temporary staff on daily basis. - Draft simple show cause & warning letter to staff. - Acted as Prosecuting Officer or Minutes Tacker in Domestic Inquiry.

• Involved in HR contact center i.e. TMIS Streamyx, TMSC, Courts, AIA, HSBC, Celcom MNP, AXA, Sen Heng, Product & Billing (outsourcing). • Handling staff enquiry about compensation and benefit such as medical claim, medical leave, resignation, overtime calculation, payslip, KWSP, socso, manage payroll submission, termination due to major misconduct and others. • Prepare attrition and headcount on weekly and monthly basis. • Support client – VADS Business Process Sdn Bhd • Conduct counseling session for those staff on high MC, AWOL (absent without leave), fraud MC, lateness, rudeness to customer, MIA (missing in action), reveal 3rd party info’s and other major/minor issue in Call Centre on daily basis. • Draft simple show cause & warning letter to staff. • Acted as minutes taker in Domestic Inquiry.

• Coordinating in orientation for new staff. • Administer payroll and liaison with the bank for crediting salary • To issue the appointment & confirmation letter • To issue warning letter • To understand the companies policies well • To keep all data P&C • Assist senior to accomplish assigned duty • To do all the necessary filing & updating • To update monthly management & payroll reports • Administer recruitment and probation for all level of employees • Daily workers contract payroll • Foreign workers payroll • Registration to employed new recruitment for all position • Registration of SOCSO, EPF and income-tax. • Handle all matters pertaining to Industrial Accident - SOCSO • Prepare and submission for new foreign worker’s application and the work permit renewal. • Liaison with Government authorities especially Immigration Department and Consulate. • Update of attendance and leave record for payroll purposes. • Handle of stationery requests. • Open new account for new employees. • To perform any others duties assigned by superior.

• Handle reception and admin duties • Distribution of mails. • Coordinating in orientation for new staff. • Administer payroll and liaison with the bank for crediting salary • Administer recruitment and probation for lower level of employees • Daily workers contract payroll • Recruitment for operator position • Registration of SOCSO, EPF, ASB and Zakat • Handle all matters pertaining to Industrial Accident - SOCSO • Maintain uniform record • Preparation HRDF claims. • Prepare and submission for new foreign worker’s application and the work permit renewal. • Liaison with Government authorities especially Immigration Department and Consulate. • Update of attendance and leave record for payroll purposes. • Handle of stationery requests. • Setup and update leave on e-HRMS system. • Process of insurance claims. • Maintain Typhoid Vaccination (MPSP). • Handle canteen matters. • Issuing monthly coupon for workers and coupon claim for caterer. • Responsible for hostel management. • Open new account for new employees.