Faizaan Ahmed, MBA

I specialize in helping mid-market and enterprise organizations transform their operations through Odoo’s all-in-one, open-source ERP platform. My role focuses on understanding complex business challenges, aligning stakeholders, and delivering scalable, end-to-end digital solutions across sales, finance, operations, HR, and supply chain. I manage the full sales lifecycle—from strategic prospecting and discovery to solution design, stakeholder alignment, and contract closure—working closely with functional consultants, solution architects, and delivery teams to ensure long-term customer success. • Own and grow a portfolio of mid-market and enterprise accounts, managing complex, multi-stakeholder sales cycles • Lead in-depth discovery sessions to understand business processes, pain points, and growth objectives across multiple departments • Position Odoo as a strategic business platform, not just a software solution, by mapping requirements to Odoo’s modular ERP capabilities • Collaborate with internal teams to design tailored demonstrations, solution architectures, and implementation roadmaps • Advise prospects on ERP best practices, digital transformation, and change management • Build strong executive-level relationships and act as a trusted advisor throughout the customer journey • Drive predictable revenue growth while maintaining high customer satisfaction and long-term partnerships

• Founder & CEO of SMOKE Scents, a niche Canadian fragrance brand. • Responsible for all branding & identity, brand development, business strategy, logistics, sales, marketing and social media. • Behind product development and formulation of all SMOKE Scents products. • Managing sales, marketing, IT teams and contractors.

Spearheaded team expansion, year-over-year revenue growth, digital transformation via a new tech stack integrated with AI, strategic initiatives across tax, accounting, and consulting services. Managed marketing campaigns driven by Google Analytics insights and ran Google Ads campaigns to generate high-quality inbound leads. • Generated over $500K+ in new revenue over 8 years, with $150K in new business in single year alone. • Achieved an 87% lead conversion rate through structured qualification frameworks, automated follow-ups, and disciplined pipeline management. • Increased firm revenue by an average of $50K YoY, 18–22% overall growth via strategic marketing campaigns and inbound lead conversions. • Established a new Accounting & Tax Consulting division, leveraging 30+ years of expertise to deliver tailored, CRA-compliant solutions for individuals, corporations, and trusts. • Designed and implemented tiered pricing strategies for T1 (Personal Tax), T2 (Corporate Tax), and T3 (Trust Returns), improving service margins by 15%+. • Led the firm’s transition to a 100% paperless environment, reducing administrative overhead by ~30% and improving turnaround efficiency. • Implemented a segmented VOIP system with call queues (existing clients, new prospects, CRA inquiries), reducing missed inquiries by 40%+ and improving responsiveness. • Spearheaded CRM migration from Salesforce and HubSpot to Microsoft 365 Dynamics ERP, aligning sales, finance, and operations. • Recruited, hired, trained and successfully on-boarded a team of 4 full-time staff accountants (all CPA students) strengthening service capacity, workflow allocation and ongoing growth strategy. • Managed the full sales cycle from inbound lead to close using structured CRM pipeline systems. • Implemented Technology Stack: QuickBooks Online, CCH iFirm, Caseware Online, Microsoft 365 Dynamics ERP, Integrated VOIP System, AI Marketing Tech, Google Ads, Google Analytics.

• Responsible for SMB and mid-market client accounts, lead generation, B2B outbound sales & creating sales pipeline. • Working closely with Account Executives on outreach and sales strategies for targetted accounts. • Using tech tools such as: Salesforce Lightning, Outreach.io, Hubspot, LinkedIn Salves Navigator, GONG, Marketo, Eloqua, PathFactory For Revenue Intelligenc and PathFactory Sales.

Working as an independent consultant to help small businesses with improving internal processes and undergo digital transformations that enable their operations to flow more efficiently. • Responsible for handling the full lifecycle recruitment process for senior candidates through conducting targeted sourcing, in-depth interviews, and managing the overall hiring process resulting in 10+ quality candidates being actively engaged for clients. • Leading the training & development of 10 recruiters within an Recruiting Process Outsourcing (RPO) company including overseeing full-lifecycle recruitment, day-to-day operational management of staff and daily training around candidate experience, resulting in 3X more quality candidates being sourced which translated into an increased hire rate. • Strong curriculum development acumen through designing and implementing a custom Business English curriculum specific to overseas recruiters in the IT industry to improve their daily interactions with candidates, resulting in better feedback from clients on the increased quality of candidates. • Overseeing the digital transformation of our recruiting process via implementing an ATS by assessing 10 different ATS and will be responsible for the full setup, onboarding, and the data migration process for the entire company. • Created a customized social media marketing plan for 2 clients and 5 colleagues through Linkedin, Instagram and Facebook. • Successfully implemented social media marketing strategies resulting in 87% growth within days of implementation. Which led to organic growth of colleague profiles through impressions and interactions throughout social media platforms.

• Exceptional communication skills refined through teaching 40 lessons/week to 150 students in Business English from the American, British and International curriculum resulting in my students achieving the highest examination results out of all middle-school students in the entire school. • Utilized a Learning Management System to create weekly teaching plans, custom curriculum, quizzes, tests and exams through Microsoft Education which optimized the in-class learning environment, student experience as well as cross-communication with colleagues.

• Quota-crushing ability through demonstrating superior and in-depth product knowledge and professional selling skills when assisting customers resulting in exceeding store sales quota by 180% consistently for 9 months. • Demonstrated excellent sales rapport and created a regular and returning loyal customer portfolio resulting in generating an average $180,000 in revenue/month for their store (quota was $100,000/month/rep). • Collaboratively worked with a team of 4 co-workers and successfully performed duties and gained top district recognition from senior managers due to excellent sales and customer service resulting in the store being the Top Store based on performance.