Faith August
Senior Sales Engineer @ Eaton
About
Motivated and detail-oriented engineer with varied experience in the power distribution and electronic components industries. Particularly skilled in customer relationship management, identifying and addressing safety concerns, and interpreting electrical drawings.
United States
Wilsonville
Electrical & Electronic Manufacturing
Leadership, Team Building, Peer Tutoring, Academic Tutoring, Communication, Event Planning, Cashiering, Food Industry, Team Motivation, Leadership Communication
Experience

Eaton Product Applications Engineer for Medium Voltage Switchgear
Wilsonville, Oregon, United States
• Interpreted purchaser switchgear specifications while assessing their application to provide job quotations o Ensured customer expectations were met through communication with the Sales team o Led calls with the customer to clarify project scope and understand job details o Provided alternative solutions to complex customer designs • Created and maintained production schedule o Communicated risks and opportunities to customers regarding ship date • Investigated warranty requests o Determined root cause and corrective actions o Created solutions to help customer in a timely manner • Prepared Bills of Material and AutoCAD drawings for manufacturing team to use during build process o Designed custom sheet metal parts for fabrication

Senior Product Engineer
Wilsonville, Oregon, United States
• Ensured customer expectations were met through communication with the Sales team o Led calls with the customer to clarify project scope and understand job details o Provided alternative solutions to complex customer designs • Solved problems that arose during production o Maintained scheduled shipping dates o Preserved safety and quality standards • Participated in implementation of ERP system capital project o Lead trainer and tester for the engineering team o Organized meetings with Supply Chain team to solve material issues • Value Stream Mapping event team member o Collected data for time studies prior to event o Suggested Kaizen events for reducing waste, after analyzing VSM data • Created and presented a Bill of Material Training to the manufacturing team o Communicated detailed engineering documentation in a way that everyone could understand o Provided tips on how to effectively utilize the BOM during their day-to-day tasks • Safety Team member o Organized Personal Protective Equipment Fashion Show event to promote engagement in safety o Completed Work Station Risk Assessments for various manufacturing processes o Performed warehouse rack audits to ensure inventory is properly stored and shelves are bolted and pinned o Entered safety observations in reporting database to raise concerns and generate corrective actions • Community Involvement Team member o Organized a holiday gift drive for a local shelter ▪ Coordinated the collection and distribution of the items that were received for the event o Set up a school supply drive for a local shelter with children in need for the upcoming school year o Volunteered for the Oregon Food Bank

Product Engineer
Wilsonville, Oregon, United States
• Spent time in the manufacturing area with the team to learn about the product and how it is assembled o Quickly created relationships with members of the shop team ▪ Utilized their knowledge while learning to engineer my own jobs • Created work instructions for engineering tasks o Configuring components in ordering system o Job engineering process • Became proficient at interpreting electrical single line diagrams and wiring schematics • Created AutoCAD drawings, schematics, and wiring diagrams for Low Voltage Motor Control Centers o Focused on accuracy and detail in order for the Production team to assemble jobs • Maintained engineering schedule o Ensured drawings were released and parts were ordered on time to support the Production build schedule • Managed offshore engineering team o Reviewed and prepped jobs to be sent to the team o Responded to questions throughout their engineering process o Held the team accountable to a schedule based on our drawing needs

New Product Development Co-Op
Moon, Pennsylvania, United States
• Validated circuit breaker design o Performed calibrations to determine which materials were required to meet current ratings o Setup tensile strength testing on Instron machine • Revised the design of a breaker handle accessory o Collaborated with drafter to create model and verify fitment o Verified manufacturability with manufacturing engineer

New Product Introduction Co-Op
Syracuse, New York, United States
• Performed testing and analysis on LED light fixture o Determined improved lens material options o Worked in a lab to create light samples that were encapsulated in various types of silicone o Performed testing to determine lumen output, adhesion, thermal aging, and discoloration • Designed and created a 3D printed fixture o Located wires of an assembly, while the potting material was curing o Gathered feedback from the engineering team and updated my initial proposed design o Quoted part with outside vendor and ordered a prototype

Operational Excellence Co-Op
Raleigh North Carolina
• Led redesign of Uninterruptible Power Supply production line o Created spaghetti diagrams, performed time studies, and calculated takt time o Collaborated with manufacturing team on desired updates o Decreased waste in the form of movement through layout change o Reorganized materials for better accessibility from an ergonomic standpoint o Organized relocation of crane with outside vendor • Component consolidation project o Determined new design to combine four parts into one o Reduced stock keeping units to simplify sourcing, stocking, and assembly o Validated cost savings
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