Faisal Baljahar PMP,MBA,CME

Operational leader specialized in improving business performance, optimizing retail operations, and leading cross-functional teams to deliver measurable growth. Known for translating strategy into execution, strengthening operational efficiency, and driving sustainable results through data-driven decision making and continuous improvement.

Category Review Schedule Execution: Spearheaded the execution of Category Review Schedule. Effectively tracked and managed exceptions. Optimized selling area allocation between categories to maximize sales and profit margins. Assortment Maintenance and Strategic Changes: Monitored the assortment maintenance process. Proposed strategic changes to enhance product mix and meet evolving customer demands. Recommended adjustments led to a 15%+ increase in sales revenue. Range Change Events Management: Led the creation, tracking, and approval of Range Change Events. Ensured alignment with merchandising strategies and financial goals for more than 2 years. Market Trend Analysis and Decision-Making: Analyzed market trends using Retail Audits and Socio-Economic Data. Identified opportunities and drove informed decision-making in category development and growth initiatives. Employee Performance Management and Development: Established personal objectives and KPIs for department employees. Conducted regular performance reviews and provided professional coaching. Fostered a culture of continuous improvement and development. Store Typologies Development and CXR Projects Participation: Led the development of new store typologies. Participated in CXR projects, contributing to enhanced customer experiences and increased operational efficiency by 25%. Planogram Optimization: Built new Planograms for Electronic, GM, and Textile categories. Optimized product placement and drove sales in key retail segments.

Sales Supervision and Performance Management: Led 10+ Sales Supervisors. Provided performance management, motivation, and continuous development opportunities. Maximized team productivity and individual performance. Manpower Planning and Operational Efficiency: Implemented optimized manpower plans at the area level. Utilized forecasts and workload analysis to ensure the highest levels of productivity. Resulted in a 15% improvement in operational efficiency. New Business Development Facilitation: Facilitated new business development. Forecasted sales for proposed new locations within the assigned area. Contributed to expansion decision-making processes. Health & Safety Policy Implementation: Led the implementation of activities related to the company's Health & Safety policy and procedures. Ensured compliance with local industry legal requirements and internal policies.

Market Research and Investment Opportunities: Conducted thorough research on consumer markets. Monitored trends and identified potential investment opportunities based on consumer needs and spending habits. Sales Team Development: Developed a high-performing sales team. Provided guidance and support to sales area managers to achieve sales targets and drive profitability. Resulted in a 25% improvement in sales revenue and enhanced team productivity. Stakeholder Management: Managed relationships with stakeholders, including government relations. Ensured compliance with legal requirements. Fostered business development opportunities for 2 years.

Leadership of Store Managers and Sales Teams: Spearheaded a team of 16 Store Managers and over 80 salesmen. Provided guidance, support, and leadership to achieve business objectives. Sales Growth and Strategic Planning: Achieved target and improved sales by over 45% per month. Demonstrated strategic planning and effective team management skills. Inventory Management and Diversity Compliance: Accomplished low variances percent of 1% in year-end full count. Achieved feminization plan 100% on time with zero risk. Ensured compliance with diversity and inclusion objectives.

Branch Network Expansion: Expanded the branch network from 76 to 96 branches. Contributed to increased market presence and revenue growth by broadening the company's geographical footprint. Renovation of Top Branches to Shop Me Concept: Led the renovation of the top 20 branches to the Shop Me concept. Enhanced the store environment and customer engagement, likely leading to improved customer satisfaction and loyalty. Brand Values Maintenance and Compliance: Maintained brand values and ensured compliance with brand and layout guidelines. Delivered a consistent brand experience across all stores for more than 3 years, reinforcing brand identity and customer recognition.