Faisal Ahamed

 Router & Switch Configure (CISCO, MikroTik, WiFi etc)  Layer 3 Protocols: BGP, OSPF, IPSec, GRE, Inter-Vlan  Layer 2 Protocols: L2TP, EoIP, PPTP, PPPoE, VLAN, STP, VTP  Design network and implement as per customer's need  Manage Data & Internet connectivity as per the company's need  Manage the Fiber & Radio link (OLT, MC, ONU, PoE)  Configure & manage bandwidth queue on MikroTik  Handling customer's side link issues (slow speed, service down, latency high, etc. on TT basis)  Monitoring tools: Nagios, Cacti & Grafana  Configure & troubleshooting Microsoft Exchange Server (office 365/outlook incoming/outgoing mail issues)

Troubleshooting, diagnosing, and identifying solutions to resolve system and network issues. applying best practices.  Providing solutions for all Corporate and Bank Internet/data connectivity collaboratively working withSolution team and NOC team.  Monitoring Network Backbone and active hosts (Corporate and Bank connectivity) using (Zabbix and Cacti), also managing ticket system.  Router Configuration [Mikrotik] - VLAN, tunneling (GRE, EoIP, IPSec), Routing (BGP, Dynamic, Static), Port forwarding, Firewall, NAT, IPV6 implementation, Bridging, and Complete configuration for corporate office  Manageable Switch Configuration [Cisco, Netgear, and Ohers] – VLAN configuration (Trunk Mode and Access Mode)  Configuring Wireless devices (Cambium AP, Cisco AP, Unifi, Other Wireless router devices) and Providing Wireless solutions for corporate offices.  Controlling AP (Cambiub) via cloud, using cnMaestro.  Managing Security Surveillance using network video recorder (NVR) / CCTV.  Troubleshooting Mail.  Getting familiar with Router (Juniper, Cisco) and NextGeneration Firewall (Fortinet, SOPHOS).  Experienced with fast working in a multitasking environment

Troubleshooting, diagnosing and identifying solutions to resolve system and network issues.  Troubleshooting all kinds of Computer Hardware, Software and Operating Systems.  Monitoring and keeping surveillance on NOC (Network Operations Center).  Addressing customer issues promptly and handling Ticketing System.  Fault detection & troubleshooting of Transmission Equipment.  Troubleshooting clients Mail.  Configured NAT, DHCP, VLAN, DNS, Load Balancing, Static Route, Default route, VPN, BGP, and Port Forwarding.  Configuring PPPoE, WiFi Hotspot, Clients end routers (Mikrotik, Netis, Netgear, Tp-Link, D-link, Marcusys, Tenda).  Working with OLT Devices, Switches, and Mikrotik devices for corporate clients.