Fahad Yousaf

• Led and optimized a large-scale delivery operation: Successfully managed a fleet of 15 vehicles, 25 drivers, 2 Operations Supervisors and support staff to consistently meet demanding delivery deadlines • Drove efficiency and profitability: Optimized routing and scheduling, controlled operational budgets, and implemented cost- saving measures to improve profitability • Ensured safety and service excellence: Implemented rigorous safety protocols and training while maintaining strong client relationships and exceeding performance expectations aligned with client standards

• Subject Matter Expert for product level forecasting working closely with forecasting team to ensure most accurate forecasts are put forward and provide 1st level support to Instock manager's questions, problems and inquiries on country level. • Subject Matter Expert for product level buying working closely with buying team to ensure all buying algorithms are in place and working according to product economics. Provide 1st level support to Instock manager's questions, problems and inquiries on country level. • Supply Risk Awareness management (Deal, Non-deal) on category/product level. • Collaborate with science teams to design and validate laboratory experiments aimed at optimizing product economics, particularly for long-tail, new, and seasonal selection. • Adjust and fine tune forecast for seasonal,new products. • Develop Excel-based analytical models to assess the effectiveness of marketing events in scenarios where the sales forecasting system does not directly capture uplift. • Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements Monitor, analyze and own key performance indicators such as in stock rate, procurement lead time, fill rate, forecast accuracy and buying efficiency on country level. • Forecast and manage efficient inbound and outbound inventory flows centrally on country level. • Develop and deliver training programs for vendors on catalog management, purchase order processes, and inbound logistics procedures. • Facilitate meetings with Instock and vendor managers to share the vendor performance report and key callouts. Document the resulting feedback and ensure clear action items are established to achieve successful implementation. • Maintain excellent in stock rates for owned category. • Leading a six-person procurement team, responsible for assigning tasks and overseeing their execution. • Utilizing SQL, generate purchase orders, manage inventory data, and produce commercial reports.

• Getting Quotations & best prices from desired material suppliers • Making P.O’s & booking in ERP system (BAAN) • Closing P.O’s in ERP system(BAAN) • Forwarding payment to Finance • Follow up with finance for the payments • Handling Petty Cash issues ETC.

• Preparation of daily reports. • Responsible for warehouse all material deliveries & Receiving. • Arranging Inventory locations in the warehouse stock. • Placing shipment to different projects in Kingdom & Internationally. • Knowledge of Tools Items. • Maintaining record of incoming & outgoing Tools. • Send weekly reports to project manager & logistic Manager.

• Informing customers about new STC offers and promos. • Fixing of DSL Afaq Shamel modems. • Fixing of land lines from exchange/cabinets till customer door step. • Fixing of Amal Net routers in VIP sectors

Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, and remote systems. -Deploy and configuring PCs, Workstations and Laptops. -Maintenance, Troubleshooting of Desktop Pc’s, Laptops, -Operating System Installation of Windows XP/VISTA and Windows 7 -Explains the exact cause of problem and provided solutions to it. -Responsible for responding to customer calls on hardware issues