Fahad Al-Shammari

- Develop and implement comprehensive IT strategies that align with overall business objectives, ensuring technology supports growth, efficiency, and innovation. - Define, manage, and optimize IT budgets, balancing cost-effectiveness with the need for advanced technology investments to drive operational excellence. - Research, evaluate, and integrate emerging technologies, providing recommendations for innovative solutions that enhance business capabilities and competitiveness. - Oversee the maintenance, security, and performance of IT systems, networks, and data centers, ensuring reliability, minimal downtime, and robust disaster recovery planning. - Ensure high availability, scalability, and performance of IT infrastructure, addressing potential bottlenecks and capacity challenges. - Supervise IT support teams, ensuring quick and efficient resolution of technical issues while maintaining a high level of service for employees and customers. - Design and implement advanced cybersecurity measures, safeguard sensitive data, and prevent cyber threats. - Conduct regular security audits, vulnerability assessments, and risk analysis, identifying weaknesses and implementing corrective measures to enhance system security. - Lead cloud migration projects, automation initiatives, and digital transformation efforts, modernizing IT infrastructure to improve agility, scalability, and efficiency. - Streamline IT processes and workflows, introducing automation and optimization techniques to improve productivity and reduce operational bottlenecks. - Collaborate with various departments to integrate and implement cutting-edge technologies such as AI, IoT, and big data analytics, enhancing decision-making and business intelligence. - Develop and enforce IT policies, procedures, and best practices, ensuring compliance, standardization, and alignment with business goals. - Monitor IT risks and implement proactive mitigation strategies, minimizing disruptions.

- Directed the IT department’s objectives, ensuring alignment with the company’s overall strategic goals. - Established and enforced IT policies, frameworks, and best practices to enhance operational efficiency and security. - Spearheaded the transition of enterprise systems to advanced cloud-based platforms, optimizing scalability, security, and cost-effectiveness. - Strengthened communication and collaboration between IT and other business units to ensure seamless technology integration and support. - Acted as the primary liaison between the IT department and executive leadership, providing insights and solutions for IT-related challenges. - Oversaw the maintenance, security, and development of IT infrastructure, ensuring robust performance and minimal downtime. - Developed and executed comprehensive IT roadmaps, aligning technology initiatives with business growth and innovation strategies. - Ensured the implementation of cybersecurity protocols and compliance with industry standards to safeguard company data and assets.

- Oversaw and maintained the organization’s network infrastructure, ensuring seamless operation of firewalls, routers, switches, and wireless controllers. - Configured and supported Cisco networking equipment, including ASA firewalls, routers, and switches from the 4500 and 2960 series, as well as voice-related systems like CUCM and voice gateway routers. - Managed enterprise security applications, including ASA Firewall and SonicWALL email security, to protect internal communications and data integrity. - Administered and optimized Windows Active Directory, DNS, and DHCP services, ensuring reliable network access and authentication. - Supervised Windows Server environments (2019, 2016, 2012, 2008 R2), handling HYPER-V virtualization, failover clustering, and system performance monitoring. - Oversaw NAS and SAN storage solutions, managing file-sharing permissions and access control to ensure efficient data management. - Monitored network performance and security, identifying and addressing potential risks to maintain high availability. - Performed routine data and configuration backups while maintaining thorough documentation of network setups and changes for future reference.

- Provided comprehensive support to end-users for both software and hardware-related issues. -Handled the maintenance and repair of copier and printer machines to ensure smooth operation. - Assisted with network-related issues, including splicing, troubleshooting connectivity problems, and optimizing network performance. - Formatted and configured desktop computers while troubleshooting and resolving hardware concerns. - Developed and managed a ticketing support system to improve issue resolution and track user requests. - Installed and configured software applications, including Microsoft Office, Microsoft ERP, and other Microsoft tools, to support business operations. - Managed user accounts and access control within Active Directory, ensuring proper security protocols were followed. - Monitored system performance and performed routine maintenance on servers and workstations to prevent potential issues. - Supported IT project implementations, such as system upgrades and network expansions, to align with business needs.

- Ensured proper formatting and configuration of desktop systems - Performed splicing and ensured seamless network connectivity for computers, laptops, and printers. responded to support tickets promptly. - Documented issues, resolutions, and user interactions - Handled the process of domain joining for computers, laptops, printers, and other relevant devices. - Assisted in configuring user-specific settings on punching machines to facilitate accurate attendance tracking. - Configured computers for email access and ensured compatibility with organizational email systems. - Kept an inventory of printer supplies and coordinated the procurement of new toners when required.

Bachelor of Science in Computer Science (BSCS) is a four-year program that includes the study of computing concepts and theories, algorithmic foundations, and new developments in computing.