Fahad Abbas

Excited to begin my journey as Founder & COO at Ozone Limited 🚀 Responsible for shaping operations, streamlining processes, and turning vision into execution as we build innovative, tech-driven solutions for the digital world.

As a Business Development Associate at Softbuilds, I support the company’s B2B growth initiatives by identifying high-value market opportunities, generating qualified leads, and enabling data-driven sales strategies. My role focuses on market intelligence, outbound prospecting, and pipeline development for IT services and product-based businesses, with particular emphasis on scalable technology solutions. Key Responsibilities & Contributions: Conduct B2B market research and analysis to identify target industries, companies, and decision-makers Perform data hunting and lead generation using LinkedIn Sales Navigator, company databases, and industry platforms. Build and maintain high-quality lead lists aligned with ideal customer profiles (ICP).. Support outbound sales campaigns through email and LinkedIn outreach. Analyze competitor positioning, pricing models, and service offerings to uncover market gaps. Collaborate with senior BD and sales teams to refine value propositions and go-to-market strategies. Track lead performance, conversion trends, and pipeline health to improve outreach effectiveness. Focus Areas: B2B IT Services & SaaS Lead Generation & Prospect Qualification Market & Competitive Analysis Sales Enablement & CRM Support

An Online Clothing brand founded by me and my friends. I managed all the departments such as marketing sales and production as well

Actively engaged in deposit mobilization by acquiring new clients and funded accounts. Responsible for bringing in sales, building customer relationships, and achieving monthly deposit targets. Assisted in locker management processes including client coordination and documentation. Supported operations in managing and issuing checkbooks and ATM cards. Collaborated with cross-functional departments to ensure smooth customer onboarding and service delivery. Gained hands-on experience in retail banking operations and business development strategies.

Developed and implemented a streamlined process for gathering business requirements. Developed and implemented a standardized reporting framework, resulting in improved visibility of key performance metrics and enabling data-driven decision-making at all levels of the organization.

As a customer service manager, I successfully led a team of representatives to deliver exceptional service. My responsibilities included handling escalated customer inquiries, resolving issues promptly, and ensuring overall customer satisfaction. I also implemented process improvements that resulted in increased efficiency and reduced response times.

Assisted project managers in planning and executing various projects, ensuring adherence to project timelines and deliverables. Monitored project budgets, tracked expenses, and prepared financial reports to ensure cost-effectiveness and adherence to financial guidelines.