Fabian Cantillo Martinez

CloudOps Engineer @ Endava

Country

City

Colombia

Industry

Computer Software

Skill

Support Engineers, Infrastructure Technologies, Cloud Infrastructure, Azure Infrastructure as a Service (IaaS), Infrastructure as a Service (IaaS), Terraform, Microsoft Azure, Amazon Web Services (AWS), Cloud Computing, Microsoft Office, Portuguese, Windows 7, LDAP, Networking, Customer Service, Telecommunications, Teamwork, Team Building, Windows Server, English

Experience

CloudOps Engineer

Endava

2022-5 - Present · 4 yrs 5 mos

Bogotá, Capital District, Colombia

Senior IT Systems Engineer

Endava

2020-5 - Present · 6 yrs 5 mos

Bogota,D.C., Capital District, Colombia

Windows/Virtualization/Backup/Cloud

NSA Distributed Servers Engineer

SLB

2016-10 - 2020-5 · 3 yrs 8 mos

Bogotá D.C., Colombia

Installation, administration, support and monitoring servers in North and South America. Support in DHCP, Print Services, File Shares, Backups and the Security of the servers. Manage and develop of IT infrastructure Projects

Service Desk Analyst L2

SLB

2011-5 - 2016-9 · 5 yrs 5 mos

Support to end users in the IT applications such as Microsoft Office Suite, Windows 7,SCCM (System Center Configuration Manager).Support in AD (Active Directory), network resources, IP telephony and servers administration. L1 Analyst mentoring, helped analysts to develop their skills in time management, customer service and technical knowledge. Created technical articles in order to help analysts to resolve most common IT issues . Created L0 training and support videos for the End Users Created strategies for ticket resolution process improvement reducing the amount of tickets and improving the SLA.

Data Center Engineer

DIVEO DE COLOMBIA

2011-3 - 2011-5 · 3 mos

Installation, administration, support and monitoring servers in the data center. Responsible for the normal operation of all platforms that involve the IT area.

Internship

Organization of American States (OAS)

2008-6 - 2008-8 · 3 mos

Washington D.C.

Developed my thesis “Technical Guide on Cyber Security”. Assisted with the updating of the CITEL’s database Assisted with the updating of a report about the Voice over Internet Protocol (VOIP).