Fábio Diniz

• Spearhead the strategic global account management for the client BlackRock (biggest asset management company in the world). • Lead recruiters managing BlackRock positions globally, monitor the progress of openings, identify challenges, and provide guidance as needed. • Responsible for presenting the challenges and issues faced by recruiters to hiring managers across various client business units, leveraging data and analysis to facilitate discussions on solutions and strategies for overcoming these obstacles. • Negotiate with the client on requirements and budget for hard-to-fill roles on a global scale. • Played a key role in developing and implementing recruitment strategies, managing client relationships, and ensuring the successful placement of top talent. • Vendor management of recruitment agencies, including selection, negotiation, and performance tracking. • Ensure KPI's are adhered to. • Generate, review and update various reports. • Build relationship with senior stakeholders and provide weekly updates. • Mitigate risks and swiftly address any potential issues. Key Achievements: • Despite all the positions we managed for BlackRock being senior and executive roles in the IT sector, we successfully achieved a 128% increase in Miratech headcounts assigned to BlackRock projects by the end of 2023. • Gathered data from every stage of the recruitment process to analyze and pinpoint opportunities for improvement at each step. Then collaborated with stakeholders involved in the hiring process to implement incremental changes and optimizations, leading to a 25% increase in candidate approval rates during the final client interview.

Miratech is a global CX leader with 30+ years in software development, supporting some of the largest digital transformation projects for Fortune 500 companies, as well providing engineering, development, and consulting services for the market leading CX vendors.

• Lead a team of recruiters specialized in sourcing and hiring IT professionals. • Provide clients with a list of recommended candidates identified through sourcing, employee and executive referral and retention profiling, resume screening and interviews. • Highly adept at Boolean search strings and advanced search functions of various sourcing platforms. • Makes recommendations on best fit for the role based on a well defined understanding of position requirements. • Conducts a thorough consultative recruitment discovery conversation with clients detailing the position needs, scope and clarifying joint roles and expectations on all new and ad hoc positions. • Builds/maintains pipeline of candidates for reoccurring and hard-to-fill roles through appropriate and targeted sourcing. • Maximize use of technology to improve quality of hire and time to hire measures.

Hays is the expert at recruiting qualified, professional and skilled people worldwide. We operate across the private and public sectors, dealing in full time positions, contract roles and temporary assignments. Hays operates in 33 countries across 20 specialisms. Last year our experts placed around 70,000 people into permanent jobs and around 240,000 people into temporary and contract assignments. With our local market knowledge and global reach, we better understand recruitment needs and make the perfect match. We attract the best candidates, make the best match and provide the best industry expertise, delivered through our commitment to service excellence. We are firm believers that the right job can transform a person’s life and the right person can transform a business. Hays is the #1 Most followed recruitment company on LinkedIn.

• Responsible for the general supervision of Prospect Point. • Managing a multicultural team of 15 employees. • Lead the full recruitment process, conduct interviews, performance testing and offer negotiation. • Train and develop employees from different countries and different cultures. • Communicates any new ideas or concerns and assists in the development and implementation of training programs. • Train and develop the team members. • Oversee daily operations and ensure consistency of clients experience. • Communicate with team members, including delivering weekly and monthly sales goals. • Coach team on the importance of building sales through suggestive selling techniques. • Input and implement ideas and suggestions regarding cost control and verdors management.

• Performed Individual analysis. • Customized financial advice based on customer goals. • Searched for the best financial products on the market based on the client's profile and goals. • Develop the most appropriate financial planning for the client. • Conducted prospecting and proposal meetings. • Management of assets and investments. • Risk management.

• Conducted market research. • Purchased through bid waiver. • Negotiated prices and delivery terms with suppliers. • Elaborated shopping and services spreadsheets. • Met Purchasing Applicants.

• Reviewed the information taught by the teacher. • Performed attachment exercises on the subject with students. • Explained concepts and respond to students' questions.

• Reviewed the information taught by the teacher. • Performed attachment exercises on the subject with students. • Explained concepts and respond to students' questions.

• Performed follow-up and collection in delinquency management. • Conducted supervised learning activity by monitoring contract management. • Performed and assisted in the development of enterprise system solutions. • Carried out activities in the area of order requests. • Related to customers through the contact center using e-mail, portal, mail, fax and telephone channels effectively. • Assisted with customer portfolios, defaults and electricity supply contracts. • Operated SAP Business Processes Software.