Fabian Fernandes
CTO & Director @ TechHighway Systems Inc.
About
Your Trusted Technology & AI Partner I am a technology leader and CTO with over 20 years of executive experience building scalable, production-grade software platforms that help businesses automate operations and improve customer engagement. As CTO at TechHighway, I lead the design and delivery of AI voice agents, conversational AI platforms, and cloud-native systems used across customer support, sales automation, appointment handling, and data-driven workflows. What I specialize in? - AI Voice Agents & Conversational AI - Scalable Product Architecture & Platform Engineering - Enterprise & SaaS Systems across Travel & Hospitality, Media & Entertainment, E-Commerce, and Real Estate - Data-intensive systems, integrations, and automation Leadership & Execution: I have extensive experience building and leading high-performing engineering teams, establishing robust development processes, and aligning technology execution with business objectives. I focus on outcomes—systems that are reliable, scalable, and deliver measurable value. How I work? I thrive in dynamic environments where clarity, adaptability, and execution matter. My approach is pragmatic and results-driven, enabling organizations to move from idea to production efficiently while maintaining technical excellence. Let's connect and explore how I can be your best technology partner, driving innovation and success in your organization.
Canada
Toronto
Information Technology & Services
Career Development, Engineering Management, DevOps, Mobile Application Development, Mentoring, Front-End Development, Back-End Web Development, REST APIs, C#, RDBMS, Team Leadership, .NET Framework, Open-Source Development, Hospitality Solution, RateQuest, Linux, SOA, Web Testing, Web Services, Project Management
Experience
CTO & Director
Toronto, Ontario, Canada
Being one of the founder member of Canadian Startup, driving the company's success by providing strategic guidance, technical expertise, and leadership to the technology team. The core responsibilities – o Technology Strategy: Identifying opportunities for innovation & growth, evaluating new technologies, and developing a roadmap for the company's technology initiatives. o Product Development: Overseeing the development of the company's products and services. Working closely with the product team to ensure that products are designed, developed, and delivered to meet customer needs. o Technical Architecture: Designing and maintaining the technical architecture of the company's products and services. o Team Management: Managing the technology team which includes recruiting and retaining top talent, providing leadership and guidance to team members, and fostering a culture of innovation and collaboration. o Budget & Resources: Managing the technology budget and allocating resources to ensure that the company's technology initiatives are properly funded. o Partnerships: Identifying and managing partnerships with technology vendors and service providers. Evaluating potential partners and managing relationships with existing partners. o Business Development: Exploring and identifying new business opportunities for the company, collaborating with other departments, and implementing technology solutions that can help the business grow.
CTO & Director
Pune, Maharashtra, India
Being one of the founder members, created best practices-focused team, consistently providing solutions exceeding client expectations, while establishing structure and controls for financial department and guiding company through great recession and reorganization – - As a co-founder, played key role in establishing and building firm from zero to significant amount in annual revenue. - Facilitated business development through preparation of comprehensive and articulate technical portions of proposals that have been highly successful in gaining confidence of clients’ IT leadership. - Led team in applying leading edge technology to deliver innovative, dynamically interactive solutions for large clients. - Established highly motivating, engaging work environment that maintained high retention of valuable technical talent in intensely competitive market. - Being instrumental in growth of travel & hospitality domain within organization, achieved the position for TechHighway as TOP 10 Most Promising Travel & Hospitality Solutions Providers in APAC. - Successfully handled the strategic clients from various domains such as Travel & Hospitality, Real Estate, E-Commerce and Webscraping across globe. - Core responsibilities handled are – o Creating overall vision for the organization and technology strategy o Ensuring that the technological resources meet the company's short and long-term goals o Outline the goals for research and development departments o Creating timelines for the development and deployment of all technological services o Making executive decisions on behalf of the company's technological requirements o Acting as a mentor to senior team members o Maintaining a consumer-focused outlook and aiding in the delivering of IT projects to market o Managing technology budgets and time frames o Staying on top of technology trends and developments o Ensuring all technology practices and adhere to regulatory standards o Risk management and mitigation

Technical Consultant
Role & Responsibilities: - Assist and guide team on project and domain requirements - Design and control the project schedule - Organize and participate the project stakeholder meetings - Act as an escalation point for customer and resolve the problems faced - Provide administrative as well as technical support - Rectify the problems in day to day operations - Track and communicate project risks and opportunities - Identify suitable team members and train them whenever needed - Liaise with clients and team members - Involve in technicalities of the complex modules - Pass the vertical knowledge to team members - Plan for the project induction of new members

System Analyst
India
Worked on various positions starting from Software Engineer to System Analyst. Developed and lead the complex projects with multiple technologies and software design patterns. The core responsibilities – - Confer with clients to identify and document requirements - Develop project concepts and maintain optimal workflow. - Operate with designers to create clean interfaces and simple, intuitive interactions and experiences. - Work with project managers to manage large, complex design projects for corporate clients. - Complete detailed programming and development tasks for front end public and internal websites as well as challenging back-end server code. - Carry out quality assurance tests to discover errors and optimize usability. - Leading team by providing complete technical guidance. - Planning and estimation, tasks delegations and monitoring - QA interaction for defining testing needs - Implementing complex modules and algorithms Worked on projects from various domains & verticals such as Web Scraping, Travel & Hospitality, RealEstate, Webservice Security Standards, Search Engine Services, E-Commerce for clients from USA and Europe.
Fabian Fernandes's Contact Information
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