ezinne eze-ajoku

Responsible for conceptualization of the cost analysis protocol of the Better Birth program- A study trial to measure the impact of the WHO Safe Childbirth Checklist on maternal, fetal and new-born health outcomes in Uttar Pradesh, India

Partnered with C-Suite stakeholders and frontline workers to develop a strategy for improving patient satisfaction scores. Successfully conducted a root cause analysis, provided recommendations based on findings from staff interviews, data analysis, and best practices.

Developed work plans and managed budget and timelines for a countrywide Quality Improvement and Clinical Governance initiatives of the Minister of State for Health Ensured critical stakeholder buy in, including chief medical directors of all Federal Hospitals and tertiary care facilities, state and federal government, and private sector critical stakeholders in Nigeria for the Quality Improvement Agenda of the Minister of State.

Focus on program evaluation,implementation science, Competitive strategy, leadership, clinical and financial performance of health services organizations. Emphasis on the use of the Malcolm Baldrige HealthCare Criteria for Performance Excellence framework and the application of organizational theory for performance improvement. Dissertation Advisor: Jill Marsteller PhD.- Using the Diffusion of Innovation Theory to explore the Implementation of a new Care Model among health care facilities in Maryland. A multi-case study that explores the contextual factors that influence the adoption, implementation and consequences of a change efforts across time.