Evgeniya Shulman

Searching for and acquiring new clients, building long-term relationships, and conducting negotiations to create mutually beneficial partnerships. Searching for talented professionals, conducting interviews, and selecting the ideal candidates for our team to support the development of ambitious projects.

Assisting customers with product selection, providing advice on the assortment and interior design. Organizing and updating shop windows, maintaining order and aesthetics in the store, adhering to seasonal concepts. Checking deliveries, restocking shelves, and working with the inventory management system. Processing payments, issuing receipts, handling the cash register, and payment terminals. Responding to customer inquiries, assisting with returns and exchanges. Maintaining cleanliness and order in the store, ensuring a high level of service.

Coordination of employees, task distribution, and supervision of task execution. Planning, preparation, and oversight of various events in the hotel. Effective resolution of conflicts arising between employees or event participants. Attracting new clients, conducting negotiations, and signing contracts. Maintaining the partner database and negotiating cooperation terms. Managing documentation, preparing reports on completed events, and issuing invoices to clients.

Processing guest bookings. Managing the hotel booking system “Opera”. Responsible for timely responses to customer inquiries. Managing room availability. Coordinating with other hotel departments to ensure a comfortable stay for guests.

Monitoring the check-in and check-out processes for guests. Training and leading the front desk staff. Ensuring a high level of service quality for guests. Problem-solving and conflict management. Supervising compliance with hotel standards and check-in procedures. Collaborating with other hotel departments to ensure guest satisfaction.