Evgeniia Löfgren

Senior QA Engineer / QA Lead with hands-on testing experience Projects: - Plingo (https://plingo.ai/) – English learning platform for kids - Bloomberg Prep (https://www.bloombergprep.com/) – AI-driven platform for exam preparation - Internal tools (task management, onboarding/offboarding systems) - Test automation scripts and reporting pipelines Key Responsibilities & Achievements: Team Leadership & Mentorship - Led and mentored a global QA team, promoting collaboration and high performance - Supported onboarding and growth with structured documentation in Confluence Process Improvement & Strategy - Transitioned from manual QA to structured test management using TestRail - Refined test strategy to improve coverage, efficiency, and traceability - Aligned QA initiatives with product goals, managing task distribution and priorities Testing & Quality Assurance - Performed functional, regression, and smoke testing across web and mobile (EdTech, gaming) - Focused on cross-platform UX and product stability Bug Tracking & Collaboration - Logged and managed issues in Jira, prioritized critical bugs - Partnered closely with developers for quick resolution and timely releases Data & Analytics Validation - Used Firebase for A/B tests, analytics checks, Crashlytics monitoring, and data handling - Queried logs via Elasticsearch to validate backend logic and performance UX & User Insights - Analyzed Smartlook sessions to uncover UX friction points - Partnered with support teams to trace and improve real user issues Automation & Reporting - Contributed to expanding automation coverage and refining QA reporting - Delivered actionable insights, increasing QA’s visibility and business impact

𝗤𝗔 𝗝𝘂𝗻𝗶𝗼𝗿 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 / 𝗤𝗔 𝗠𝗶𝗱-𝗟𝗲𝘃𝗲𝗹 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 Responsible for testing a complex suite of web applications on PC and various devices, focusing on regression, new feature testing, integration, configuration, and localization. - Managed regression testing, maintaining a scope of approximately 1,000 test cases. - Ensured test cases were continuously updated and relevant. - Developed and executed test plans for new features, creating detailed test matrices. - Investigated and tracked defects using JIRA and Rally. - Participated in SCRUM projects as both a team member and scrum master. 𝗠𝗮𝗻𝘂𝗮𝗹 𝗤𝗔 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱 / 𝗦𝗲𝗻𝗶𝗼𝗿 𝗤𝗔 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 Led a distributed QA team for outsourced projects, ensuring seamless communication and high-quality deliverables. - Directed a distributed team to meet deadlines while aligning with project goals and client expectations. - Set up and optimized SCRUM processes, overseeing task management and progress tracking. - Developed roadmaps to support team members' growth and skill development. - Led interviews and onboarding, while refining the project’s educational programs. - Created a range of reports including daily reports, regression reports, KPIs, weekly team reports, and detailed project reports. - Established and maintained QA processes both internally and externally. - Facilitated communication with customers and cross-functional teams, while managing a project - Confluence with over 200 pages of documentation.