Evelyn Lee

Headquartered in Silicon Valley, Gupshup is the leading smart messaging platform. Gupshup enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use Omni channel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses to send messages to nearly a billion users across channels including SMS, Voice, WhatsApp, Mobile Web, Android, RCS, FB Messenger, Twitter, Telegram, WeChat and In-app. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable, Omni-channel messaging services. Responsibilities: Responsible for all sales activities, from lead generation through close in assigned segmented verticals. In this capacity the position will develop and implement the annual sales plan. Generate sales through selective customer targeting. Determine customer requirements and expectations in order to recommend specific features and functional solutions. Accurately and proactively process each stage of the customer transaction (pitch, feedback, quote, contract). Create and conduct effective proposal presentations and RFP responses. Obtain accurate information from product team and on product schedule and expected delivery dates. Proactively recommend features and functions needed by customers to increase customer satisfaction and improve profitability. Increase sales by means of cross-selling, up-selling, and add-on sales. Identify trends in customer satisfaction or dissatisfaction and share the feedback with the product team. Manage time effectively, meet personal goals and work effectively with other members of the internal team.

With almost a decade long expertise in mobile messaging and since 2006 under Infobip brand, we have been providing a wide range of messaging services to corporate clients (banks, insurance companies, pension funds etc.) and telecoms. All our solutions are innovative; proprietary designed and in-house developed and being so, highly and quickly adaptable to clients’ needs (tailor-made, complete solutions). Services: - Telecommunications, Messaging Solutions, Cloud Solutions, CCaaS, CPaaS Responsibilities: • Sells a subset of product or services directly or via partners to the prospective and existing customer base, in the designated geographical territory. • • Manage sales through forecasting, account resource allocation, account, strategy, and planning. • Build and maintain strong client relationships and serve as a trusted partner to your clients maintain account health. • Participate in the development, presentation, and sales of a value proposition. • Qualify prospects based on established criteria of fit and authority and gather critical sales intelligence • Develop solution proposals encompassing all aspects of the application. • Coordinate with service delivery teams for deployment and ongoing delivery of our cutting-edge product suite • Negotiate pricing and contractual agreement to close the sale. • As a Leading contributor individually and as a team member, providing direction and mentoring to others.

We are a media intelligence company where we monitor Traditional & Social media. Where you must listen to both of them As for Traditional, we monitor newspaper, magazine , TV , radio and Online for Websites and Blogs. Responsibilities: • Responsible for securing new customers and maintaining and developing existing customer relations and loyalty through ensuring customer satisfaction. • Respond to customer enquiries/complaints. • Manages a defined solution of potential customers and wins them for a lasting business relationship with company. • Develops sales plan/strategy/activities to achieve target budgets. • Responsible for conducting high quality presentation of the entire range of standardized service to customers. • Establish and present customized offers to customers. • Negotiate with customers on contractual term of service provision that is aligned to corporate sales policy and procedures. • Achieving Sales Targets • Responsible in managing client expectation with client servicing team • Gathering market and customer information and providing feedback on future demands • Represent company for all trade shows, events and engaging with industry body • Managing customers information in SalesForce

Responsibilities: • Leads all aspects of development and execution of business activities which including product training, events consulting, product demonstrations, and pre-sales support to dealer. • Handle and perform CRM programs organised by the company to ensure retention and satisfaction from customers • Monitor and enhance customer database ( DMS Data Quality) in accordance with standards set by Mercedes-Benz Malaysia • Continuosly update and monitor information in the company’s website • Assist an execute events, road shows and promotional activites. • Work closely with Mercedes-Benz and Sales Department in all Sales and Marketing activities as well as to improve Dealer Operations Assesment

• Responsible on creating new activities for members and guests • Responsible to gather sponsors for Club events. • Built up press profile. • Planning assignment for staff • Responsible to decorate the Club on festive and any special occasions. • Perform Manager-On-Duty twice a month to ensure smooth running of the Club • creating new events. • Filing and report on each event held at the Club. • Organize and help out in gathering information for newsletter • Updating signage and notice board from time to time.

Resposibilities: • Managing script for studio records, and for reporter to broadcast. • Managing editing the footages using Final Cut Pro. • Filled up calendar months with events & activities. • Organized transport & shooting equipment for shooting crew for outdoor shooting. • Organized shooting equipment, wardrobe, makeup artist for studio recording. • Taking part in assisting in shooting with DVX 101/102 camera • Experience in dealing with clients. • Becoming a runner for Muzik-Muzik Program.