esther merino
customer service executive in conference and events
About
Enthusiastic events professional. Experience managing projects and teams with an analytical mind and an extraordinary eye for detail. Expert in planning efficiently and delivering personal and professional customer service. - Over 10 years of professional experience. - International work and study experience (London, Marseille, Madrid, Gran Canaria). - Interpersonal skills. - Detail oriented and highly organized. - Multicultural awareness. - Spanish, English and French.
united kingdom
london
education management
educational consulting, microsoft office, trabajo en equipo, high organizational skills, spanish english, academic english, oratoria, administrative assistants, docencia, language teaching, lenguas extranjeras, medios sociales, foreign languages, teamwork, multi tasking, multicultural sensitivity/awareness, flipped classroom, comunicaciones, cultural competence
Experience
customer service representative in conferece team
argus media
* Leading international media company providing information and conferences on commodities. * Responsible for providing an excellent customer service support to the delegates attending conferences in North and South America. * Assistance to delegates during the registration process and onsite. * Budget maintenance. * Assistance to the Operations team.
teacher primary school
brains international school
Natural Science, Social Values and Computing. . Implemented the most innovative educational methods using iPad technology to engage the students in the classroom.
customer service executive in conference and events
student activities coordinator-intern
syracuse university
* Assisted in event planning for students. * Helped students assimilate to foreign culture and lifestyle.
executive assistant
accenture
* Provided personal support to Senior Executives. * Coordinated meetings with clients, held conference calls, oversaw travel arrangements, and managed visas.
conference operations executive
argus media
Managing a porfolio of international conferences making sure they are delivered on time and within budget, delivering a great customer experience. Working closely with all departments (Marketing, Delegate Sales, Sponsor Sales and Producers) globally.
education consultant and administrator
astex
* Connecting Spanish students to private boarding schools in England, Ireland, Canada, France and USA, providing access to an outstanding education. * Consulting services to high-profile clients. * Registration processes, meeting deadlines, maintaining relationships with suppliers. * Guardianship service to students: pastoral care, travel arrangements, academic support.
Education
queen mary university of london
english
the university of texas at austin
oxford house college. london
queen mary and westfield college, london
universidad complutense de madrid
linguistics
avalon school
the event academy
marketing
estudio sampere - escuela de traductores e intérpretes
english
universidad complutense de madrid
teaching
esther merino's Contact Information
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