Esther Ikegwuonu

I handled legal documents Planned and organized my clients schedules Manage my clients online presence Helped in carrying out administrative duties and conducting various job applications

Virtual Assistant to the CEO I handle her calendar and schedule Handle all team members Cold call and email potential clients Handle all operations and administrative back ends of the company Community Management

I helped handle Social media DM and website purchase from customers I respond to customer feedback, complaint and inquiries Help track order and delivery process Make sure my customers receives premium satisfaction and smooth transaction

Managed daily schedules, meetings, and appointments for optimal productivity, achieving a 95% on-time meeting rate. Organized and maintained over 100 records with 100% confidentiality, ensuring data accuracy and compliance. Handled email correspondence, responding to over 200 inquiries weekly and drafting professional emails, resulting in a 25% improvement in response time. Prepared presentations, reports, and business documents, contributing to key decisions and securing positive client feedback. Scheduled and coordinated over 50 meetings, conferences, and events annually, achieving a 98% attendee satisfaction rate. Streamlined team workflows by assisting with administrative tasks, reducing turnaround times by 20%. Utilized project management tools (e.g., Asana, Trello) to track and organize team projects, increasing task completion rates by 30%. Conducted research and analysis for strategic initiatives, providing actionable insights that enhanced project outcomes by 15%.