Essence Solomon

• Accepting move out notices, work order requests and resident transfers. • Lease renewals and resident retention. • Analyze weekly leasing reports and forecast occupancy trends. • Using marketing strategies, including advertising, promotions and publications. • Rent collections, late notices, and posting rent. • Review vacant, make-ready units and models. • Running Productivity, Renewal and Close Out Reports. • Inspect the property for community policy violations, needed repairs and overall landscaping. • FCO Confirmations

• Trained and mentored leasing consultants for over 18 months; team members consistently ranked in the top 1% companywide. • Fostered strong resident relationships by addressing concerns quickly, respectfully, and effectively. • Promoted a positive, welcoming community atmosphere through communication-focused resident engagement. • Handled vendor communications and resident inquiries with clarity and professionalism. • Created marketing materials and toured potential residents, consistently converting leads through rapport and trust.