Eslam Fouad Serag El_Din

"Senior Sales Engineer for a large showroom specializing in wholesale fabrics, curtains, upholstery fabrics and custom furniture. Led a team of 6 people, increasing sales by 300 % over 8 years. Improved client retention and satisfaction by providing tailored solutions to client needs. Developed sales strategies that contributed to a significant increase in market reach and revenue."

Sales Engineer | Fouad Suliman Fabrics & Curtains January 2016 – November 2018 As a Sales Engineer at Fouad Suliman Fabrics, Curtains , upholstery fabrics and custom furniture , I specialize in the wholesale distribution of fabrics, curtains, and upholstery Fabrics . My primary focus is supplying high-quality fabrics to retail businesses, interior designers, and engineers involved in large-scale finishing projects such as cafés, hotels, hospitals, and residential compounds, both for indoor and outdoor spaces. I work closely with project engineers and customers to help them select the most suitable fabric solutions for their specific needs. This includes offering expert advice on material selection, durability, design trends, and color schemes that align with the latest market trends. My goal is to provide tailored solutions that meet both functional and aesthetic requirements. Key Responsibilities & Skills Acquired: Managed wholesale sales of fabric, curtains, and upholstery Fabrics to retail clients and project engineers. Provided fabric recommendations for finishing projects in commercial and residential settings. Built strong relationships with clients in the furniture and building materials industries. Developed expertise in market analysis, identifying fabric trends and popular colors. Enhanced customer service skills, ensuring client satisfaction through personalized service. Negotiated pricing and terms to maximize value for both the company and clients. Coordinated with design and finishing teams to ensure that selected materials fit project specifications. By combining technical knowledge of fabrics with a deep understanding of customer needs, I’ve been able to drive significant sales growth and ensure high levels of customer satisfaction across various industries.

Finishing Engineer | El-Fath Engineering and Contracting Office January 2015 – March 2016 As a Finishing Engineer at El-Fath Engineering and Contracting Office, I was responsible for overseeing and coordinating various finishing works in high-quality construction and decor projects. My role included managing on-site operations, ensuring that work was completed to the highest standards, and aligning with project timelines and client expectations. I worked closely with architects, interior designers, and contractors to deliver finely crafted interiors, focusing on quality control, materials management, and resolving on-site challenges. My hands-on approach ensured that the final product was not only aesthetically pleasing but also functionally sound. Key Responsibilities & Skills Acquired: Supervision of finishing works, including plastering, painting, flooring, and decorative elements. Collaborated with designers and contractors to ensure design integrity and high-quality finishing. Strong problem-solving skills in resolving on-site issues and ensuring timely project completion. Ensured compliance with safety standards and quality control measures. Skilled in project management and coordination with multidisciplinary teams. Developed excellent communication skills through client interactions and team management. Enhanced my ability to work under pressure and adapt to evolving project needs. This experience strengthened my expertise in construction finishing and interior decor, preparing me for larger-scale projects in the future.

Engineer in the New Suez Canal Project During my military service, I had the opportunity to work as an engineer on the New Suez Canal Project, a significant and large-scale infrastructure development in Egypt. This experience allowed me to contribute to one of the country's most important projects, gaining valuable hands-on expertise in construction, engineering, and project management. I collaborated with various teams, ensuring that the project met its deadlines and quality standards, while also honing my technical and problem-solving skills in a high-pressure environment.