Erson A.

-Collaborate with stakeholders to gather, analyze, and document business requirements for IT systems -Translate business needs into functional and non-functional requirements -Develop detailed business process models, use cases, and workflows -Conduct gap analyses between current and desired systems or processes -Support system design and validate solutions against business requirements -Assist with the development of project charters, scope documents, and business cases -Facilitate requirement-gathering workshops, interviews, and JAD sessions -Conduct user acceptance testing (UAT) and coordinate feedback from end-users -Identify process improvement opportunities and recommend IT solutions -Monitor project progress and escalate risks or issues to project managers -Create and maintain documentation such as business requirement documents (BRDs), functional specifications, and process diagrams

Gathered and analyzed business requirements for data reporting and dashboard solutions, translating business goals into clear technical specifications for analytics and reporting initiatives. • Collaborated with data engineers and developers to design and maintain data pipelines using Azure Data Factory, ensuring accurate data integration, transformation, and availability. • Defined KPIs, metrics, and visualization requirements to develop Power BI dashboards supporting health, nutrition, quality assurance, and manufacturing operations. • Conducted end-to-end testing, validation, and User Acceptance Testing (UAT) for Power BI dashboards and reports to ensure accuracy, usability, and alignment with business needs. • Maintained documentation, training materials, and process guides while using SharePoint for collaboration, version control, and continuous improvement of reporting and analytics solutions.

Working as an IT Business Analyst - Primarily spend time with internal customers to help them figure out their initial specifications, or further identify new functionalities in developed applications. - Liaise with business users and IT teams to help overall business operations. - Engage and communicate with stakeholders. - Works closely with the business organizations who will become the users of the new application tools. - Works closely with the project manager to plan and deliver application solutions, and influence other architectural areas of the project to ensure an efficient, integrated application solution. - Identify, document and validate business requirements - Conduct internal application and business process trainings - Handle cross functional teams for major IT projects and perform project management tasks. - Involved in process and functional /technical design activities - Involved in analysis of AS-IS and TO-BE processes - Creating functional/technical requirements as an input to application design - Developing and testing requirements as an input to application designs for business solution components - Planning and executing data conversion activities - Driving test planning and execution (Pre-Go - Live, UAT, and Post Go-Live Training)