Erin F.

• HR system champion between users, management, IT, and Payroll on HRIS system issues and projects. • Develop impactful HR analytics, including development and implementation of dashboards and reports to support business needs. • Serve as lead technical subject matter expert and troubleshoot system issues in a timely manner. • Support the review, testing, documenting, and implementation of system patches and enhancements. • Conduct training or education for end users and other leaders across the organization as needed; Orient new system users.

• Supported HRIS team in Infor Global HR implementation by testing, assessing and documenting development • Provided daily end user support and troubleshoot functional issues within HR systems and applications • Developed effective system guides and training materials for end users • Aided recruitment throughout onboarding and orientation lifecycle • Processed transfers, job and pay changes for the organization. • Analyze process flows, identify improvements and solutions • Created visual presentations & models to convey analysis and project information • Conducted ad-hoc reporting and report development, provide recommendations based on outcomes • Reviewed HRIS polices to align with benchmarks, competition and business needs

• Provided general administrative assistance to the Human Resources department • Answered and routed incoming telephone calls on a multi-line telephone system • Organized and maintain employee files • Preserved data integrity by auditing and investigating inconsistencies • Organized events and multifaceted projects • Developed materials for roll out of employee wellness program • Facilitated organization-wide employee badge refurbishment project • Conducted exit interviews for Employee Relations team • Provided general administrative assistance to the Human Resources department