erin dickson

* Served in various roles in a Summer position during High School, to ensure a safe and enjoyable experience for all visitors, including answering questions and reviewing beach rules and regulations * assisted with clerical duties during annual Surf Fest * enforced a green initiative.

* Serve as the model for exceptional customer service within store and salon by working with management to ensure promotion of the store brand name and company sales to meet and exceed all store goals. * Supervise sales floor by training and encouraging sales associates, addressing guest concerns, maintaining loss prevention standards, as well as completing store opening and closing procedures.

Maximize sales through assisting customers in the purchase of merchandise by handling sales, refund and exchange transactions courteously, anticipating customer needs, and answering questions on price, product features and benefits. Offer legendary customer service; promote sales and promotional events by assisting with set up of advertising and merchandise displays; support backroom functions including merchandise receiving, stocking, and organization.

Gained experience in television news operations by shadowing reporters in the newsroom and in the field, and learning the basics of filming, interviewing, writing and editing; learned how to edit VO/SOTs for newscasts. Assisted in writing news packages, and worked with assignment editors to handle incoming telephone news tips for the NBC affiliate television station known as the leader in news and information for Southern New England.

* Assisted in recording donations by entering checks received into a database; edited/recorded sound bites for Rhode Island's Public Radio Station and affiliate of NPR (National Public Radio). * Utilized MS Word to write and send thank you notes to donors, and assisted with promotions and pledge drives.

Minor in General Business Activities and Societies: Phi Sigma Sigma - PR/Poster Committee Co-Chair, Q30 Television