erika stockton

* Demonstrated outstanding customer service, resolved customer concerns and helped build customer loyalty * Achieved sales goal by identifying customer needs and referrals for financial products and services * Cross-trained to oversee the ATM custodian initiatives, vault custodian, and also ensured all policies and procedures were maintained.

* Maintained documentation to support school accreditation, licensure, and quality assurance * Monitored all personal visitors and telephone calls, and answers procedural or administrative questions * Independently follows up on actions needed as a result of personal or telephone contact, and monitors and tracks the status of requests on behalf of the division * Maintained supply inventory by checking stock to determine inventory level * anticipating needed supplies * placing and expediting orders for supplies and verifying receipt of supplies.

* Answer incoming telephone calls * Determine the purpose of callers, and forward calls to appropriate personnel or department * Welcome on-site visitors/Monitor visitor access when required * Send faxes, and retrieve and route incoming faxes * Order, receive, and maintain office supplies * Maintain equipment,vehicle,rental, service, copier, and EZ-Pass reports via data entry through Excel * Update vehicle maintenance records via Excel * Process invoices in Accounting (CGC) through ECMS Software * Maintain job/phone/fax list * Copier service (call in maintenance) * Maintain Postage meter * Maintain company licenses and license master list * Schedule conference room utilization * Maintain all coffee stations * Process all incoming/outgoing mail/UPS/Fedex * Order food, snacks, coffee and supplies * Keep copier area stocked and organized * Assist with clerical staff with overflow work when available.