Erika Del Castillo

- Lead Treasury and SPEI Operations - Supervise compliance with operational controls - Authorize operations and settlements in the SPEI system Ensure the quality time and form of the information sent to different regulators (Banxico, CNBV, SAT, CONDUSEF) - Regulatory Compliance Responsible (RCN) of communication with Central Bank. - Oversight and surveillance of daily operations - Manage internal SPEI audits - Analyze and interpret data and metrics - Create materials for Townhalls - Business Continuity Plan (BCP) and Business Impact Analysis (BIA) Lead - Maintain relationships with regulators, partners (tech, finance, controller) and vendors

- Oversee the day to day processing of the Front Office operations in trading desks and ensure a smooth handover to Oack Office. - Leadership of Middle Office Mexico within Global Wholesale Operations. - Responsible to determine the strategic direction and vision to achieve the goals and objectives of the function aligned with the overarching GWO mandate and provides oversight in the management of the Middle Office function including team leadership and development. - Responsible for managing key human resources in order to facilitate attainment of business objectives and development of high caliber employees. - Responsible for develop and maintain strong and trusted working relationships with internal business partners to deliver high levels of customer service and responsiveness - Responsible for provide effective trade life cycle support, continually working with our Business Partners and associated stakeholders to identify and control associated risk, while delivering high quality Client Service, in proper alignment to GWO Mandates and strategic Direct reporting to the Executive Director / Vice President of Mexico Operations and the Global Prime, Equities & Fixed Income Currencies and Commodities (FICC)

- Global Banking and Markets Transformation for the Pacific Alliance Region (Mexico, Chile, Colombia, Peru) - Responsible for coordinating and developing strategies that allow the right alignment of the objectives of the market according to Transformation Project across local and regional back office and middle office teams, under local and parent company guidelines. - Responsible for implementing in collaboration with the Operations Transformation Director the Operating Model established by the Bank of Nova Scotia (BNS) for the Pacific Alliance Region - Responsible for the implementation of the strategic tool for Collateral Management on timely manner to comply with the Initial Margin regulations requirements. - Responsible for reallocating local Collateral Management activities for Variation Margin to Global Wholesale Operations (GWO) Toronto team. - Responsible for the correct execution of the Proof of Concept (POC) test, structuring requirements, project monitoring and order activities in order to select the strategic tool for Fixed Income and Equities Operational Management tool. - Responsible for driving operational efficiency and effectiveness across Scotiabank's various business units. - Lead of strategic initiatives aimed at transforming operations, optimizing processes and enhancing the customer experience. - Strategy Development by collaborating with senior leadership to define and implement operational transformation strategies that align with the bank´s overall objectives. - Process Improvement by analyze current operations and identified areas of improvement, developing and implementing innovative solutions to streaming processes. - Change Management with management efforts ensuring stakeholders are engaged and informed throughout the transformation process. - Cross-Function with different areas by working closely with various departments, including IT, Finance and Compliance to ensure alignment and support for transformation initiatives.

- Specialized consultant in the business area with extensive experience in financial markets, primarily in Front-to-Back operations and project management using various financial platforms. - Experience in managing personnel and multidisciplinary teams: operational, functional, and technical, for end-to-end project management. - Implementation of international standards and regulations

-Control, coordinate, supervise, empower, and streamline all activities related to supporting Derivatives operations conducted in either the securities market or over-the-counter (OTC) market, in accordance with the Bank’s Policies and Procedures: -Identifying and minimizing operational risks. -Managing technological improvements, requesting and following up on maintenance and requirements. -Coordinating and supervising the activities related to derivatives operations in OTC and Organized Markets for both Banco Banorte and Casa de Bolsa Banorte-Ixe. -Developing and implementing new controls to minimize operational risks. -Developing, updating, and implementing operational policies and procedures. -Informing, implementing, and applying all policies and procedures established by Regulatory Control. -Supervising and controlling updates to operational manuals and management tools. -Developing and implementing contingency plans for Derivatives operations.

- Providing support to internal and external clients regarding the management and operation of Derivatives Products. - Structuring and implementing new work plans for the management of the confirmation recovery process. - Administration and management of inventories related to confirmations of Derivatives Operations (Equity Options, Currency Options, Interest Rate Options, Swaps, Commodities) and notifications for FX operations. - Reconciliation of internal accounts. - Analyzing and reconciling discrepancies between Front Office and the Center of Excellence (COE). - Recovering funds and reducing claims arising from operations. Issuing and analyzing Current Positions. - Monitoring debtors and creditors and claiming interest for overdue payments. - Operating financial derivatives such as Currency Options (Call, Put), Interest Rate Options (Cap, Floor), Exotic Options. - Managing the issuance of Structured Notes linked to options. - Providing support to the Money Desk and regulatory reporting. - Developing technological improvements for the management of Derivatives products. - Participating in the development of enhancements for client service and support. - Creating operational metrics, service metrics, and quality metrics. - Participating in the training of new personnel. - Addressing internal and external audits.