Erika Alejo

Child Care Spaces & Grants Administration Shared Mailbox Management - monitor and manage team email accounts. Grant Closure Letters - ensure timely communication and accurate documentation. CMAS Payment Summary - update payment summary tracker weekly and maintain accurate records. Verify compliance and payment details for active agreements. SharePoint Maintenance - organize and maintain digital filing system. Summary Sheet Preparation - create and update summary sheets for new and existing agreements. Filing and Mail Outs - prepare physical files and manage mail-outs for agreements and amendments. Ensure proper record-keeping - compliance with organizational standards.

Child Care Subsidy Receiving and distributing incoming mail Organizing photocopying and printing as required Filing Data Entry Receiving and entering payments. Issuing a receipt Calls client/applicant

* Order fulfillment, document preparation. * Data processing, adjustments and corrections, to perform changes in customers’ database. * To accurately handle and process data in the provided electronic systems. * Management and organization of internal files, filing and storing completed documents. * To keep up to date with all modifications of the procedures and using them in day-to-day work. * Coordinating and answering questions on services, products and procedures to sales team. * Direct phone and email information support to partners. * Keeping track of all file documents. * To contribute efficiently to the working process optimization and continuous improvement. * Solving problems regarding procedure and to keep up with constantly changing electronic file management. * Answering calls, taking messages, and redirecting calls. * Sorting and distributing incoming mail and preparing outgoing mail. * Using office equipment like printers, photocopiers, and computers.