
erik francen
director, delivery management
About
AREAS OF EXPERTISE: Project Management principals, Agile, Scrum, multiple Project Management methodologies, change management, Lean Six Sigma, process implementation, information technology, strategic innovation, project monitoring and control.
united states
atlanta
computer software
logistics, supply chain, customer service, time management, shipping, leadership, 3pl, microsoft office, operations management, public speaking, dispatching, distribution center operations, management, transportation, project management, microsoft excel, logistics management, instruction, martial arts, self defense, ltl, team building, communication, creative problem solving, intermodal freight, dot regulations, sap erp, third party logistics, ltl shipping, program management, change management, project planning, scrum, agile and waterfall methodologies, jira, business process improvement, software project management, process implementation, microsoft project, salesforce.com, it project lifecycle, account management, risk management, team leadership, enterprise software, statements of work, international project management, professional services, project delivery, professional services delivery
Experience

agile project manager and scrum master
itential, llc

director, delivery management
itential, llc
Itential simplifies and automates the journey toward the Modern Network. Our Intelligent Network Automation solution bridges the gap between IT and networking teams, enabling users to easily build, execute and visualize Network Intelligent Workflows. Our low-code environment provides a vendor agnostic, turnkey solution, connecting all your orchestrators and controllers with your IT Service Management applications and configuration tools. Our solutions leverage the latest thinking, open standards, open architectures, partners and best practices to drive network operations and maximize the impact of automation. Companies worldwide from Fortune 500 telecommunications and financial services companies to enterprises of all sizes, trust Itential to mitigate risk, automate operations, accelerate change and fuel their journey toward the modern network.

program and project manager
hewlett-packard

forward observer sergeant
army national guard
* ♦ Piloted and developed multiple teams consisting of soldiers from multiple cultural and economic backgrounds. * ♦ Appointed special assignment as interim Training NCO while leadership secured a full time employee. * ♦ Responsible for over $1M of vehicles and tactical, sometimes classified equipment. * ♦ Held and maintained an active secret security clearance passing all aspects of the background check. * ♦ Evaluated team member’s performance & submitted qualified candidates for promotions and awards.

load planner
matson logistics inc.
* ♦ Responsible for planning all intermodal freight, on the east coast, for four national offices totaling an average annual revenue of $130M. * ♦ Consult directly with the equipment team to ensure the utilization of company owned intermodal containers while minimizing perdiem and storage charges. * ♦ Negotiated rates with outside carriers resulting in a combined average savings of $80K a year. * ♦ Consulted directly with management and customer service representatives advising on realistic transportation options to maximize company profit. * ♦ Served as a backup intermodal load planner for the remaining territories.

driver manager
hub group
* Manage company drivers and independent contractors. * Assist Load Planners in planning routes. * Work directly with the operations and load planning teams to achieve the highest possible on time performance. * Overcome any obstacles that the drivers encounter to ensure delivery on time. * Monitor and enforce D.O.T.regulations. * Prepare daily performance reports for senior management * Maintain customer container pools

logistics planner
woodgrain
* Responsible for planning all purchased product out of the Houston Texas and Atlanta Georgia distribution centers. * Effectively manage two territories of distribution in two different regions of the country. * Consult directly with distribution center managers to ensure accurate picking completion of the shipping product. * Prioritize customer freight and truck routes to maximize company profit while maintaining acceptable utilization of company assets. * Advise service teams and management of delivery route efficiency and establish expectations of transportation capabilities. * Assign and track all product to outside carriers from multiple production mills to service company distribution centers and customers. -Negotiate rates with outside carriers to transport material that cannot be covered on the internal fleet. * Implement new transportation lanes and adjust existing lanes when necessary to boost utilization of assets and increase company profit. * Proficient in SAP/ERP, TM Systems. * Diagnose and solve basic SAP TM issues while consulting with SAP TM super-user when needed.
Education
colorado state university global
management
colorado state university global
media studies
erik francen's Contact Information
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