Eric Stocker

- Responsible for the Sales performance of top sales agents accounts. Establishing budgets, strategies, technical support and post sales support. - Management of Metalumen's internal sales team (quotations and customer services) processes management, technical support, workload management, and responsible for escalated problems. - Team Development Metalumen's marketing. Development of marketing material concepts that would be focus on product trends identified, product differentiators, customer value proposition and technical information. Concepts would be passed along to graphics coordinator who would design. - Developed marketing Campaigns. Focused the product solutions on specific segments to exploit our product differentiators and value proposition to increase the overall sales of our products. - Post Sales Management, focus on resolving quality problems for the customer, either by addressing myself or with the coordination of team members (Quality or Engineering) - Sales and Marketing Stakeholder for new product development. Conducting market research for identifying product differentiators and our value proposition for the product. Initiated the coordination of a new product with a partner that could be sold in Metalumen's and the partner's sales channel

- Management of production materials to support scheduling achievement for day to day operations. Through capturing the production data and analyzing the information. Material management strategies were developed that mitigated material shortages, minimized excess inventory and maximized production throughput. This data was also shared with the sales team, to allow them to understand the sales mix of products and offerings. - Supply Chain Management of a large project. Focus on cost savings (Particular material saved 20%) (Cut delivery shipping cost by 50%) - Managed the outsourcing of all our operations painting for 2 months. Organization invested in a new state of the art paint line and needed to continue day-to-day operations while the installation was occurring.

- brought into the role when on-time delivery was at 30% and established processes and focus on job schedule management, resulting in on-time delivery achieving 95% - Established the ISO process for the scheduling role, and developed the scheduling formats to manage the capacity of work centers and labor management - Identified resource bottlenecks and worked with supervisors to enhance throughput through a variety of strategies (Cross-training, deviating to under utilized work centers, feedback for enhanced part design to reduce operations, etc.) - communicated and coordinated with Engineering, Supply Chain, Production, and Quality to achieve schedule deliverables

- Responsible for the purchasing of all materials for production. - implemented the ERP's Purchasing software into organization process, resulting in leaner workflow in the department. - focus on expediting of materials to ensure continuous production flow - material pricing negotiation with suppliers and focus on cost savings - implementation of kanban systems for commonly used components - focused on reduction of excess inventory through deviation of materials.