Eric Roux

Provide tech innovators support with the journey from ideation to Series A Funding. Developed a tool to accelerate start-up evaluations using a rating system. Support founders and leaders with introductions and their pitches for funding.

Founder who has held multiple Executive Office roles and serves as the Treasurer. Contribute to building and sustaining an ecosystem that drives innovation and economic growth.

Lead Customer Experience on this Fortune 6 and Top 25 Health Care company. Partner with Sales to deliver on our promise and drive CSAT and NPS results. Develop the strategy and lead the delivery, adoption, project and program teams and solutions. Focus on modernizing the platform to support a digital first strategy.

Develop and lead the adoption strategy working with our Partners, Product and Engineering Teams. Define measurable outcomes, deliver against these and communicate the results. Engage with customer executives and their teams to deliver value.

Provide CEO and C-Suite support with growth and transitions. Define and implement solutions to increase company value. Support companies with transactions.

Identify, co-fund and lead projects based on Public Private Partnerships with academia, government and industry. Support the areas of greatest need, including education, health care and public services. Develop and deliver innovative projects and programs.

Defined the sales strategy and led this complex, global strategic account. Responsible for the success of the account leading sales, services, product and engineering. Established executive relationships to rebuild the account. Developed sales pursuits, responded to RFP's and delivered customer pitches Made the full portfolio available including Cloud, Security, Networking, Observability and Automation.

Turned-around a Fund Reporting Business including acquisition of the Partner and market leading Software solution. Integrated customer, product, and service teams to deliver exceptional customer experience and value. Grew the institutional business through increased communication, executive leadership and delivering value. Transformed a London, UK based Neurology Foundation using a value-based and partnership strategy. Advisor and investor in emerging tech and health care companies.

Created, proposed and implemented a strategy to create a 30 person Performance Improvement, HR Organization, Supply Chain; Technology, Operations and Customer Transformation and Post-Merger Integration Advisory Services practice. Recruited teams and individuals, developed clients and key accounts, won and delivered business in the Financial Services, Pharmaceutical, Consumer Goods, High Tech, Biotech and Med-Tech sectors.

Transformed the non-US technology group during a period of accelerated growth in Assets under management Defined and implemented a globally integrated technology team with regional and global shared services. Non-US Technology Leader working with Investment Managers and Analysts, Partners, Middle and Back Offices. Delivered operational improvements and implemented planning and budgeting using scorecards and KPI's. Generating cost savings and improved service levels through a global IT purchasing and vendor management model. Reduced operational risk and assured 7x24 operations with a global DR-BCP program.

Created and led the Annual Luxembourg Investment Funds Benchmarking Survey. Proposed, won and led technology and regulatory transformation projects. Lead Partner involved in creating the Investment Management Services Network. Led and developed several international Financial Services Customers.

Led technology and operations advisory and process improvement projects with a focus on streamlining processes, risk management and compliance and the effective use of technology. Delivery leader and then client leader for tier 1 account.