eric pietro

Built Direct2Drive technical report test cases and specs for all titles launched using the Unlimited PC application. Constructed HTTP and DNS protocols to finalize updates with network engineers for all set launch targets. Completed title information display updates for the Unlimited PC software and the GameFly website. Membership testing for account stability using the online services for billing and technical support standards. Monitored updates using FileZilla for XMLs from developers and publishers in-house and on live networks. Provided testing verification and tracking for DRM specific issues for purchasing and downloading released titles.

Served as an Embedded Engineer for the development of project named Sorcery PlayStation 3 exclusive. Established metrics testing while publishing internal documentation enforcing best practice measures in work. Collaborated with Sony Santa Monica Studios' audio team for scripting triggered music score events applied. Assisted as Technical Support in development tracking and updating multiple SCEA PlayStation databases. Tested Kismet Scripting, Unreal level design, and core game system mechanics directly with developers. Performed software development functionality reports with internal developers on-site and at Sony San Diego. Assisted the development of level design, boss fights, and several AI improvements meeting targeted release. Continued performance feedback in testing of animation development and design implementations using JIRA. Built consistent technical reports using motion sensor Move technology meeting certification requirements.

Verified functionality performance compatibility of assets delivered with iOS and Android devices. Regression testing of the game engine and assets created by the external development team in Russia. Provided international development first pass success with Apple for the front page launch promotion. Tested the BentoBox website with JavaScript outlining data structures to apply assets and validation. Collaborated with artists and programmers using OpenGL, Unity3D, Objective-C, C++, C#, MEL, and Java. Performed Scrums & Agile methodological testing to verify documentation of design and delivery for release.

Assisted customers of specials deals and promotions, managed stock, closed and open the store, provided customer with specialized information about product sold, counted and stored inventory, closed registers and deposited end of day earnings.

Quality Assurance Analyst at EALA for Mercenaries 2 on the PC / PlayStation 3 / XBOX360. Promoted to Embedded Engineer, working directly with development at Pandemic Studios. Worked on the Zero, Odin and Havok Engines. Worked with content tools for preparation and export of physical assets and characters directly from the most recent versions of Maya, Autodesk 3ds Max, and Autodesk XSI. Pandemic created original gaming brands in the industry and then was acquired by Electronic Arts.

Responsible for technical and performance standards on all iOS, Android, Windows Mobile, RIM, BREW. Promoted to CDMA Floor Lead in charge of leading a team of testers to track and document any defects. Managed all discovered issues with testers during phases of developments with JIRA, DevTrack, and DevTest. Directly communicated with all off-site development teams, production coordinators, and marketing staff. Selenium Appium testing to confirm for development cycles and release certification requirements needed. Robotium open-source testing framework for writing automatic gray box testing cases for android software.

Functionality software analyst reviewing milestone updates for TimeShift on the PlayStation 3 / XBOX360. Tested software development implementations of assets while supplying functionality reports with Bugzilla. Reported test result defects, generating test cases while achieving and confirming corrective actions carried out. Promoted as Sony TRG representative meeting requirements for development of multiple software releases.

Tested developments of Marvel: Ultimate Alliance for launch of the PlayStation 3 / Nintendo Wii. Functionality Software Analyst for Call of Duty 3 and Tony Hawk's Project 8 for release of the PlayStation 3. Regressed issues after reports were rectified by the development team for meeting scheduled content updates. Created test cases and test specs working with reports from development teams to resolve complex bugs. Collaborated with Infinity Ward & Sledge Hammer Studios for the worldwide release of Call of Duty MW3. Verified online functionality performance of assets usability and playability for PlayStation 3 / XBOX360.

Technical Support for connection with PC / PlayStation 2 PlayOnline networks of Final Fantasy XI. Successfully launched the PlayOnline software support for the PlayStation 2 Internal Hard Disk Drive bundle. Technical and billing support for Final Fantasy XI Expansion Packs Chains of Promathia and Rise of Zilart. Contributed all network patching and client concerns while providing the best customer service possible. Coordinated and reported notification of current issues with SQL Server performing ticket system tracking.

Tracked reported test cases and specs, offering important contributions finalizing development of all projects. Customer Service representative for account information access regarding billing for SOE game accounts. Worked on generating test cases and reports on Champions: Return to Arms development for the PlayStation 2. Functionality software analyst tester on EverQuest: Untold Legends for the launch of the PlayStation Portable. In-game support representative tracking and updating email petitions and violations of the EverQuest II EULA.

Prepared and launched the technical support of the PlayStation 2 Network Adapter (Ethernet/modem). Monitored live network connectivity while enhancing database with information of PlayStation 2 exclusive titles. Tested functionality and usability of PlayStation proprietary product hardware and firmware developments. Exchanged and updated related online gaming network operations and infrastructure related engineering issues. Mastered all live software strengthening the online database, documenting defects & violations of PlayStation. Online moderator for PlayStation online software projects, securing chat rooms and in-game environments. Took responsibility for maintenance and operations of the PlayStation 2 online network SQL Servers created.

Involved in redesigning applied creative gaming design directly alongside developers and designers. Was recognized as top performer and key contributor for finalization of all projects developed and produced. Worked directly with internal and external based engineers updating quality control standards for set assets. Overtime testing of software titles for the stability of a gold submission build to Sony, Nintendo, and Microsoft.

Interacted with developers to provide accuracy of test cases to achieve software finalization and certification. Monitored assets using integration tools for documented issues and confirming corrective results completed. In-house and off-site network testing of Unreal Tournament III, Area 51, Blitz: The League, & Mortal Kombat. Rehired and promoted to project lead assistant for L.A. Rush to be launched on the PlayStation 2 / XBOX360.

Performed daily testing using debug tools with multiple platforms and devices. Regression testing of the game engine and art assets created on site with in house development teams. Reported with Jira to support the launch of multiple projects. Verified online functionality of holiday added content with updates of additional game play mechanics and UI changes to improve the user experience.

* Digital Operations exclusively on Microsoft Xbox One release with RedBox media application. * Worked directly with Microsoft testing developments using resources to confirm network stability. * Verified testing on critical updates and validation requests for release of the Microsoft Xbox One. * Performed daily in-house Agile methodological testing using Jenkins and Visual Basics together. * Communicated with all internal developers while always monitoring in-depth network performance. * Tested multiple development updates to launch alongside the Windows 8.1 / PlayStation 4 release. * Certificate of Excellence awarded for productivity and perfect attendance throughout the project.

Responsible for technical standards with assigning hardware and software licensed products for development. Performance feedback testing of network development infrastructures and technically advanced environments. Supported the technically advanced hardware setup and software monitoring for tournament league competition. Ticket system onsite with developers for software / hardware requests to support and stabilize all new hires. Verified online functionality performance of assets usability and playability for League of Legends PC title. Provided hardware and software setup support for all developers on-site and preparing to travel internationally. Wired network conference rooms for Skype interaction with department meetings for updated hardware applied. Participated in overtime available functions for team based League of Legends software insight developments.

Quality Assurance Analyst at EALA for Mercenaries 2 on the PC / PlayStation 3 / XBOX360. Promoted to Embedded Engineer, working directly with development at Pandemic Studios in Westwood, CA. Responsible for technical and performance standards on tracking and documenting any defects. Completed testing to confirm for development cycles and release certification requirements.