Erick Larraga

I provide critical assistance to Mexican citizens with a wide range of consular services, ensuring compliance with both Mexican and international regulations. Responsible for overseeing the issuance and management of vital records, including birth, marriage, and death certificates, for Mexican nationals abroad. My role involves managing the civil registry processes, verifying documentation, and ensuring that records are accurate and up-to-date. I also provide guidance on legal matters related to nationality, immigration, and documentation. I collaborate closely with local authorities and other consular departments to address complex cases, detect fraudulent documents, and ensure the integrity of consular services.

Consular protection: My responsibilities include providing consular assistance to safeguard the rights and well-being of Mexican nationals in France and across Europe. Counselling citizens in distress, offering support during emergencies, and ensuring that legal protections are upheld in accordance with international law. I also manage cases related to legal, health, and safety concerns, collaborating with local authorities, medical facilities, and law enforcement to ensure the best outcomes for our citizens abroad. Counselling and support in protection cases for the civil, criminal, labour, administrative, immigration and judicial matters. • Advocacy to relatives of Mexicans detained in France • Guidance and assistance in case of deportation / repatriation • Advocacy in cases of alimony, • Guidance and assistance in cases of international child abduction • Advocacy in cases of repatriation of human remains. • Search of Mexican persons in France Olympics Paris 2024 : *Coordination of Consular Protection program for Mexican nationals during the Olympic Games Paris 2024. *Managing of the emergency strategy of the Mexican Consulate *Dealing with local authorities regarding logistics and emergency plans *Developing partnerships and cooperation strategies with the Olympic committee *PR and social media managing

International Projects & Cultural Diplomacy Advisor • Advisor for international projects and institutions, including the Institut Français de Japon Kansai, the Mexican Ministry of Foreign Affairs, and the the Embassy of Mexico in Saudi Arabia. • Advisor on Cultural Diplomacy for PhD students in International Relations at the Universidad Autónoma de Nuevo León, Mexico. • Contributor to the Mexican social media channel “El Contador Influencer”, discussing international civil partnerships and equal marriage. • International Public Affairs Manager for writer and theatre director Verónica Musalem.

As a Cultural Program Manager at the Embassy of Mexico in the UK, I was responsible for designing, managing, and developing the Mexican Government's cultural program, coordinating an average of 50 cultural activities annually across the country. Key Responsibilities & Achievements: Program Design & Management: Developed and executed a wide range of cultural activities, including art exhibitions, festivals, film screenings, and educational outreach programs. Cultural Budget Administration: Managed the annual cultural budget, ensuring efficient allocation of resources to maximize impact. International Transportation of Artworks: Coordinated the logistics for the international transportation of Mexican artworks to the UK. Stakeholder & Institution Engagement: Built and maintained strong relationships with leading British cultural institutions, including the British Museum, V&A, Tate Modern, Southbank Centre, Serpentine Gallery. Liaison with Universities & Government Institutions: Fostered collaborations with British universities, student associations, and government institutions like DCMS and FCO. Sponsorship Development: Successfully secured sponsorships for various cultural projects. Event Management: Led and coordinated major cultural events such as the Mexican Independence Day celebrations (2016-2018) and the Day of the Dead Festivals (2016-2018), attracting thousands of attendees, including members of the Mexican community and the diplomatic corps. Curatorial Work: Curated traditional Day of the Dead altars at Chelsea College of Arts and the Official Residence of Mexico, and co-curated the “Camaradas” Art Competition. International Exhibitions: Coordinated Mexico's participation at the London Design Biennale 2016, with the interactive pavilion "Binational Cities" by architect Fernando Romero, and the Frida Kahlo: Making Herself Up exhibition at the V&A and the Serpentine Pavilion 2018, designed by architect Frida Escobedo.

Experienced Consular officer with an extensive background in consular affairs, immigration matters, consular documentation issuing, documents inspection, fraudulent documents detection, and international law. I have achieved a vast experience dealing with the public at diverse situations, such as: emergency calls related to lost/stolen of belongings (passports), emergency hospitalization of Mexicans, detentions, abduction of minors, and a wide range of sensitive cases. • Conducting consular interviews for visas and passport applications • Reception and document inspection • Electronic capture of facial images and biometric fingerprints scanning • Preparation of diplomatic pouches for passports, legal certifications and household goods permits • Processing of Consular Registration Cards and Military Service Cards • Processing of Civil Registry documentation (births, marriages, registration of deaths) • Coordination of Civil Marriage ceremonies • Repatriation of human remains • Consular advice in cases of protection (immigration, detention, hospitalization and death) • Coordination of community events (Children's Day and talks with prominent members of the Mexican community in the United Kingdom

As a Contact Centre Team Leader for the Spanish market, I was responsible for overseeing the daily operations of the contact centre, ensuring seamless communication and efficient customer service. I managed and coordinated a dedicated Spanish-speaking customer service team, with a focus on maintaining high-quality service standards and optimizing customer satisfaction. Key Responsibilities & Achievements: • Daily Operations Management: Led the daily operations of the contact centre, ensuring smooth processes and high-performance standards in handling Spanish-speaking clients. • Team Coordination & Leadership: Coordinated and supported a team of Spanish-speaking customer service representatives, fostering a positive and productive working environment. • Quality Assurance: Monitored and assessed calls to ensure compliance with high-quality service standards, continuously striving for excellence in customer interactions. • Event Order Management: Managed orders from Spanish clients for a wide range of events, including performing arts and sports, ensuring timely and accurate processing. • Cross-Border Coordination: Acted as a liaison between sellers and buyers across Europe, facilitating smooth communication and efficient transactions. • Large-Scale Event Coordination: Coordinated the delivery of orders for major sports events, including the UEFA EURO Austria and Switzerland 2008, ensuring timely and efficient logistics for a seamless experience. I contributed to the success of large-scale international events while ensuring an exceptional experience for Spanish-speaking clients across Europe.

I provided market research services to a range of British companies with businesses in Spain and Latin America. I supported strategic decision-making by delivering detailed insights into market dynamics, competitor landscapes, and customer behavior. • Analysis of competition • Marketing strategy for the launching new products • Market trends analysis • Development of new markets and customers

Teaching Spanish to private students both written and oral skills, as well as its structure, development, and history. Preparation of educational materials for the students and evaluation of progress by conducting assessments, identifying areas of improvement, and adjusting teaching strategies.

Counselling and support in protection cases for the civil, criminal, labour, administrative, immigration and judicial matters • Advocacy to relatives of Mexicans detained abroad • Guidance and assistance in case of deportation / repatriation • Guidance and assistance on recovery of wages or compensations for Mexican workers abroad • Advocacy in cases of alimony, • Guidance and assistance in cases of international child abduction • Advocacy in cases of repatriation of human remains and Mexican nationals on death row in the U.S. • Coordination of the passport issuing offices in the State of Nuevo Leon • Coordinator of the Mexico-European Union Seminar, two day seminar about human rights protection for children and young people