Erica Howell, MBA

• Manage thirty plus paralegals across 6 office locations by assisting in employee relations matters, performance evaluations and serving as the liaison between paralegals, attorneys, and management. • Advise and mentor employees on firm benefit programs and plan options. • Collaborate with various vendors and benefit brokers to implement and sustain benefit programs and compliance. • Conduct internal monthly audits and carrier cost analysis as they align with annual benefits budget. • Serve liaison with benefit vendors and the firm executive team to adjust and finalize plan amendments. • Manage open enrollment processes and annual benefits renewal adjustments. • Create and implement new hire onboarding process across 6 offices for all positions. • Guide new hires on transition to firm role and coach through a 30/60 day and 6 month evaluation and performance enhancement process.

• Chair the full life cycle of recruiting and onboarding processes for staff and attorney positions. • Assess candidate qualifications and conduct interviews for various staff openings. • Coach hiring managers and practice group leaders on effective recruiting processes to align business strategy with staffing needs. • Participate in performance management and evaluations for staff positions. • Execute summer associate recruiting processes and develop the summer associate program.

• Evaluate and interview prospective candidates to assess their qualifications for available positions. • Collaborate with managers on the hiring process and proactively determine staffing needs. • Analyze and communicate statistical data to higher level HR professionals further relayed to the executive team. • Assist in developing and planning the summer intern program and company-wide events.

• Guide and motivate women in achieving academic success, plan study events, and track academic progress. • Participate in organizing Breast Cancer Education and Awareness fundraisers resulting in over $25,000 raised in two years.

Generated sales for a real estate company and gained professional experience in various aspects of business by communicating student housing options and leasing paperwork with prospective tenants in a clear manner, executing problem-solving skills with customers and co-workers to handle a variety of situations, applying technological skills in organizing prospects and tracking sales numbers, and marketing company product and service offerings through campus events and organizations.

Interacted closely with the public to market and distribute ticket sales for university athletic events, enforced customer service tactics, and utilized technological skills to process financial transactions.