Eric York

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• Responsible for the Loss Prevention program of a Sears.

• Responsible for the Loss Prevention Program of 72 stores generating $3.8 billion in annual sales. • Supervised a team of 9 senior managers, 60 store level managers and 160 hourly employees. • Responsible for overseeing the safety and security of more than 20,000 employees. • Built a foundation of safe workplace practices resulting in a 7% decrease in accidents. • Increased internal theft cases by 10% through data mining and analysis. • Established consistent practices for the mitigation of retail shrink. • Responsible for managing all critical incidents in the region mitigating headline risk. • Reduced violent incidents through the effective analysis and the strategic use of security. • Developed region specific safety and loss prevention material and facilitated training for employees. • Recruited and hired a diverse workforce of 230 employees. • Improved store level compliance in a complex regulatory environment. • Provided expert testimony for litigation. Accomplishments • Led a corporate project team in the formulation and rollout of organizational routines for AP managers. • Mentored company wide emerging leadership through a council of top performing managers.

• Supervised the Loss Prevention Program for 80 stores generating $6 billion in annual sales. • Led a team of 6 senior managers, 55 store LP managers and 200 hourly employees. • Oversaw the safety and security of more than 24,000 employees. • Through a focus on process execution and targeted shrink prevention plans, reduced shrinkage over 3 years by more that 15% and improved profitability greater than budgeted. • Created a culture of safety that reduced customer and associate accidents by 8%. • Resolved theft issues with an 18% increase in internal cases and 12% increase in external cases while improving the quality of cases, leading to successful prosecutions and increased restitution. • Improved the security of 80 stores by enhancing CCTV systems, merchandise protection compliance and employee awareness. Accomplishments • Led the development of a loss prevention audit process bringing strategic structure to the daily activities of salaried managers. • Developed corporate guidelines for loss prevention, safety and compliance. • Improved the safety of a community as an elected board member of SafeCity.

• Led the Loss Prevention program for 9-12 stores generating more than $600 million in annual sales employing 2500 people. • Managed a team of 10 AP managers and 23 hourly employees. • Reduced shrinkage by 10% and improved profitability by $600,000 through the development and execution of shrink mitigation plans and processes. • Reduced accident rate 20% over 4 years by delivering a safe environment for customers and associates through the development of a safety culture and engaging associates at every level. • Developed more than 100 precise internal investigation cases utilizing Wicklander and Zuwlaski interview and interrogation skills. • Managed the AP team which produced an average of 1000 shoplifting cases per year. Accomplishments • Created a comprehensive data mining tool that identified POS exceptions leading to increased internal theft cases for the company. • Developed and trained asset protection, safety and compliance policy and procedure for Walmart Marketside, a new business venture that started with three stores in metro-Phoenix. • Recognized by the FBI and local agencies for assisting in a federal investigation. • Represented fellow managers in a corporate council of top performers in which we improved corporate training, systems and strategy. • Market AP Manager of the Division 2008 • Market AP Manager of the Region 2008, 2009

• Led the Loss Prevention program for 12 stores including Supercenters and Neighborhood Markets. • Managed a team of 13 Store Loss Prevention Associates responsible for apprehending shoplifters. • Investigated all internal theft to include all interviews. Averaged 50 cases per year. • Created a safe environment through safety process compliance and an engaging safety culture. • Created, planned and conducted Loss Prevention and safety training for associates. • Developed influential partnerships with district manager and store managers that improved loss prevention, safety, regulatory compliance and quality assurance processes. • Managed the installation of all CCTV surveillance systems including four new stores.

• Led the Loss Prevention program for 6-10 high volume stores. • Managed a team of 10 Store Loss Prevention Associates. • Investigated all internal theft to include interviews. Averaged 30 cases per year. • Organized and conducted Loss Prevention training for direct team and store associates. • Responsible for safety processes and procedures to create a safe shopping and working environment. • Partnered with the District Manager in the management of the operational functions of people management, compliance and quality assurance. • Audited loss prevention and safety processes to ensure store compliance.

• Responsible for the protection of company assets by the detection and apprehension of shoplifters. • Averaged 13 shoplifters per month over 5 years. • Responsible for the accurate documentation, retention and organization of apprehension paperwork. • Represented the company in court during court hearings. • Responsible for training new loss prevention associates. • Designed and installed new CCTV systems in the district.

• Managed two hourly associates, $80k in inventory and $600k in annual sales volume. • Inventory management to ensure accurate pricing, counts and sales-floor in-stock. • Managed the inventory of live pets to include ordering, receiving and daily upkeep. • Responsible for store wide customer assistance to include service areas and register operations.