eric thayer

workflow manager

About

Technical Support Engineer at EMC

Country

united states

City

raleigh

Industry

information technology and services

Skill

troubleshooting, networking, customer service, management, leadership, microsoft office, sales, team leadership, supervisory skills, military skills, government, microsoft excel, microsoft word, team building, outlook, software documentation, training, logistics, usps, data entry, process scheduler, us passport acceptance agent, previously held top secret government clearance, veteran of iraq and afghanistan, multi tasked, switchboard operator, international and domestic shipping, powerpoint, retail, software installation, strategic planning, inventory management, electronics, preventive maintenance, switches, operations management, budgets, process improvement, routing

Experience

network switching systems operator and maintainer

us army

2001-9 - 2006-9 · 5 yrs 1 mo

Installs, initialize, operates, and performs unit level and direct support maintenance on electronic switching assemblages, systems, and ancillary communications equipment. Soldier uses computers to perform system/network operations and interprets BIT/BITE and error codes to correct system faults. Installs, operates, and performs strapping, re-strapping, preventive maintenance checks and services, and unit level maintenance on communication security devices. Operates and performs preventive maintenance checks and services on assigned vehicles. Installs, operates, and performs preventive maintenance checks and services on power generators.

financial representative

northwestern mutual

2013-5 - 2013-7 · 3 mos

Helping people understand their financial planning needs by examining their financial plans and goals and determining the type of insurance that would best help them to achieve their goals.

postal clerk

united states postal service

2007-7 - 2014-5 · 6 yrs 11 mos

Associate performs duties of retail counter USPS sales and customer service to ensure customer is provided with best possible choices to satisfy shipping and packaging needs. Associate also sorts and prepares outgoing mail for correct distribution when dispatched to larger postal facilities. SSA distributes incoming mail to Post Office boxes and directs mail to proper mail routes for carriers to deliver. SSA processes letter mail by use of CSBCS machines to sort mail into both CRS (Carrier Route Sequence) and DPS (Delivery Point Sequence). SSA distributes, records, and collects accountable certified, express, and registered mail pieces as well as insured pieces or pieces requiring special handling. SSA is trained to accept and process US Passport applications. SSA is trained in the operational maintenance of APC units to include inventory and routine servicing of common errors.

computer, network, switching and cryptographic systems

us air force reserve

2006-10 - 2009-10 · 3 yrs 1 mo

Sustains network infrastructure, cryptographic equipment, and deployable switching systems in a fixed and deployed environment. Sustains and operates systems through effective troubleshooting, repair, diagnostics and system performance analysis.

workflow manager

dell emc

2014-10 - Present · 12 yrs

retirement benefits manager

optimum financial brokerage, inc.

2014-1 - 2014-10 · 10 mos

* Provides affordable insurance solutions and retirement planning from the top carriers in the country: * Specifically covers retirement annuities for public school employees through ValuTeachers with * 403B.