Eric Khumbata

Rotation 2/3 - Migrated and enhanced legacy systems into a new custom platform, securing $55,000 in annual OpEx savings - Implemented proactive API monitoring and health checks, stabilizing the Bumblebee platform to a 99.99% uptime standard - Re-engineered the disaster response workflow (wildfires/storms), reducing the data-gathering and mapping cycle from 90 minutes per event to near-real-time - Launched a team-wide data cleanup initiative, significantly increasing the accuracy and completeness of the global team member database - Overhauled the release note process and communication standards, leading to a significant decrease in support inquiries and allowing the development team to focus on high-value roadmap items

Rotation 1/3 - Led a development pod of 5 people to migrate the mission critical My New Development Portal from HubSpot to Appian - the first Appian project to be used for external TELUS customers - Avoided $200,000 OpEx by pivoting from third-party licensing to a custom-developed solution, modernizing an $80,000,000 annual build program - Introduced GIS integration for location selection saving 500+ hours of time per year - Took ownership of the product roadmap and backlog, prioritizing features based on stakeholder input and customer feedback - Directed all Scrum ceremonies (sprint planning, reviews, and retros), ensuring seamless product delivery and continuous process improvement

- Created circuits online to be solved by students by explaining techniques such as Thevenin’s Theorem and Superposition: https://mecsimcalc.com/app/2192611/index

- Developed enterprise-wide PowerShell and C# scripts to streamline software installation, access control, and system monitoring - Resolved ~3000 technical support tickets with a 99%+ resolution rate, including endpoint issues, malware detection, VPN/network access problems, and hardware failures - Gained hands-on experience investigating incidents, reviewing logs, and implementing security best practices in collaboration with IT Security team - Excelled at communication and problem solving while working with interdisciplinary teams

-Tutored for a variety of math and computer science courses though the computer engineering technology program

-Worked on different parts of Edmonton’s Valley Line LRT Expansion, stretching over 13 km across the city of Edmonton, Alberta -Learned to read drainage drawings and measure rebar cover using specialized tools

-President of the Computer Engineering Club 23/24 -Director of HackED and HackED Beta 22-24 -Second Year Representative for the Computer Engineering Club 21/22 -Outreach Organizer for HackED Hackathon 21/22