Eric. Duforest

Eric. Duforest

President @ Thocellau Consulting

About

EXPERIENCED GENERAL MANAGER – GROWTH, TRANSFORMATIONS AND TURNAROUND TRACK RECORD – INTERNATIONAL BUSINESS MANAGEMENT - BOARD MEMBER - Payment and Digital ID-Biometry and IT services • 20 Years of worldwide Business Units General Management • Build the Payment Issuance market leader (800ME rev. 2800 People – 50 countries) • P&L turnarounds – Product and services cost reduction – Operating expenses efficiency & restructuring • Generate growths thanks to strategy definition and new offers launches • Global transformation programs enabling companies to move from products to solutions and services models. Sales organization and process transformations to sale and deliver highly secured solutions ( Digital – Cloud – Biometry), and outsourcing deals • Major global customers in Banking and Telecom industries, and major Oil companies • Acquisition and merger projects • Product engineering and Manufacturing management

Country

France

City

Greater Paris Metropolitan Region

Industry

Information Technology & Services

Skill

Banking, IT Strategy, Outsourcing, Management, Leadership, Business Development, Team Management, Sales Management, Strategy, Change Management, Project Management, Telecommunications

Experience

Thocellau Consulting

President

Thocellau Consulting

LinkedIn
2019-1 - Present · 7 yrs 9 mos

General Manager and Board membership Growth generation and Transformations track records

Ingenico

Ingenico COO and head of Transformations

Ingenico

LinkedIn
2019-11 - 2024-9 · 4 yrs 11 mos

Worldwide

• In charge charge of all service and industrial activities, service marketing offer, Quality, and global transformation programs • Manage the global Ingenico transformation plan generating an additional recurrent EBITDA improvement of+50%, thanks to efficiency projects on OPEX and costs, digitalization, new services offers and restructuring of the Go to Market. All programs supported by 2 major consulting companies, in the successive contexts of sale to Worldline (Carve-In) and sale to Apollo (carve-out and transformation) • Industrial activities are related to POS terminal industrialization supply chain and manufacturing • Service delivery of Acquirers merchant support on a global basis - tripling the profitability.

Fime

Member Board of Directors

Fime

LinkedIn
2019-6 - 2024-9 · 5 yrs 4 mos

Paris, Île-de-France, France

- Independent Board member of FIME WW leader for Payment, Telecom and Identity consulting and certifications - Board member of XIRING – a secured terminal and reader company - INSEAD: International Board member program and Board Member certification

IDEMIA

President IDEMIA ASIA-PAC

IDEMIA

2018-1 - 2018-12 · 1 yr

Singapore

• Set the group strategy in ASIA- PAC and drive acquisitions and partnerships. • Management of sales and marketing organisations in ASIA-PAC for all the IDEMIA business Units : Payment/Financial Institutions – Telecom - Identity

IDEMIA

Executive Vice President General Manager Payment Business Unit

IDEMIA

2013-1 - 2018-2 · 5 yrs 2 mos

Worldwide

General Manager of the Payment Business Unit: strategy, marketing, R&D, sales/regions, and services centres for all payment means issued by the banks: 800M€ revenue , 2800 people in 50 Countries, 4 R&D teams and 42 highly secured personalisation service sites. • Organically grew revenue by +80% from 380M€ to 700M€ building the worldwide leader. • Merge OT & Morpho payment business units in 6 months generating costs synergies • Lead transformation of the BU with BCG and Bain in full coordination with Advent. o From a regional organisation to a worldwide vertical organisation o From “product only” BU to full service, mobile and internet payment solutions o Build a complete sales network with global accounts, pricing and sales efficiency initiatives o Cost reduction programs on product and OPEX. o Industrialize the 42 secured services centers to triple gross margin • Design and sell a full range of products and services offers for retail banking: o Payment means issuance such as smart cards, mobile payment, online payment o Digital ID / eKYC solutions using biometry

IDEMIA

Europe Managing Director

IDEMIA

LinkedIn
2008-2 - 2013-1 · 5 yrs

In charge of all sales activity, projects, and services in Europe: Payment cards & services and Mobile payment solutions to Banks, and SIM Cards and Telecom remote solution to MNOs. 1600 people. Major outsourcing deals were closed with Global Banks.

Atos

General Manager BU infogerance « DIS »

Atos

LinkedIn
2004-1 - 2008-2 · 4 yrs 2 mos

IT managed services and outsourcing capabilities for distributed architecture: local network, servers supervision plateformes and desktop support. 2000 people, growing 15% per year. • Merge ATOS and Schlumberger-Sema team to create the leader in France • Rebuilt the sales organisation and account and delivery management • Deploy industrial “continuous improvement program” boosting service profit and quality • Major IT outsourcing deals & manage JV for desktop support and ATM services with major Bank

SLB

General Manager IT Managed services (Infogérance) France-Belgique-Suisse

SLB

LinkedIn
2003 - 2004 · 1 yr

France-Belgium-Switzerland

IT managed services related to mainframe, distributed architecture, local network, and desktop support; for France Belgium & Switzerland - Turnaround of the sales activity in 6 month, and launch of efficiency programs . 1000 People

SLB

General Manager of the "Banking Terminals" Business Unit

SLB

LinkedIn
2000 - 2003 · 3 yrs

Worldwide

Turnaround : Revenue +160% and Profit recovery from 50% loss • Redesign the product line strategy, launch a new product roadmap, rebuilt the marketing and sales teams, reorganize the manufacturing of the POS

SLB

Industrial manager

SLB

LinkedIn
1996 - 2000 · 4 yrs

France, US, Mexico and China

SLB

R&D manager

SLB

LinkedIn
1992 - 1996 · 4 yrs

France and UK

SLB

Sales engineer

SLB

LinkedIn
1988 - 1992 · 4 yrs
Bull

IT consultant

Bull

LinkedIn
1986 - 1988 · 2 yrs

Education

INSEAD

INSEAD

LinkedIn
2025-1 - 2025-6 · 6 mos
Arts et Métiers - École Nationale Supérieure d'Arts et Métiers

Arts et Métiers - École Nationale Supérieure d'Arts et Métiers

LinkedIn
1983 - 1986 · 3 yrs
INSEAD

INSEAD

LinkedIn

Eric. Duforest's Contact Information

Email

******@***.com

Phone

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