Eric. Duforest
President @ Thocellau Consulting
About
EXPERIENCED GENERAL MANAGER – GROWTH, TRANSFORMATIONS AND TURNAROUND TRACK RECORD – INTERNATIONAL BUSINESS MANAGEMENT - BOARD MEMBER - Payment and Digital ID-Biometry and IT services • 20 Years of worldwide Business Units General Management • Build the Payment Issuance market leader (800ME rev. 2800 People – 50 countries) • P&L turnarounds – Product and services cost reduction – Operating expenses efficiency & restructuring • Generate growths thanks to strategy definition and new offers launches • Global transformation programs enabling companies to move from products to solutions and services models. Sales organization and process transformations to sale and deliver highly secured solutions ( Digital – Cloud – Biometry), and outsourcing deals • Major global customers in Banking and Telecom industries, and major Oil companies • Acquisition and merger projects • Product engineering and Manufacturing management
France
Greater Paris Metropolitan Region
Information Technology & Services
Banking, IT Strategy, Outsourcing, Management, Leadership, Business Development, Team Management, Sales Management, Strategy, Change Management, Project Management, Telecommunications
Experience

Ingenico COO and head of Transformations
Worldwide
• In charge charge of all service and industrial activities, service marketing offer, Quality, and global transformation programs • Manage the global Ingenico transformation plan generating an additional recurrent EBITDA improvement of+50%, thanks to efficiency projects on OPEX and costs, digitalization, new services offers and restructuring of the Go to Market. All programs supported by 2 major consulting companies, in the successive contexts of sale to Worldline (Carve-In) and sale to Apollo (carve-out and transformation) • Industrial activities are related to POS terminal industrialization supply chain and manufacturing • Service delivery of Acquirers merchant support on a global basis - tripling the profitability.

Member Board of Directors
Paris, Île-de-France, France
- Independent Board member of FIME WW leader for Payment, Telecom and Identity consulting and certifications - Board member of XIRING – a secured terminal and reader company - INSEAD: International Board member program and Board Member certification

President IDEMIA ASIA-PAC
IDEMIA
Singapore
• Set the group strategy in ASIA- PAC and drive acquisitions and partnerships. • Management of sales and marketing organisations in ASIA-PAC for all the IDEMIA business Units : Payment/Financial Institutions – Telecom - Identity

Executive Vice President General Manager Payment Business Unit
IDEMIA
Worldwide
General Manager of the Payment Business Unit: strategy, marketing, R&D, sales/regions, and services centres for all payment means issued by the banks: 800M€ revenue , 2800 people in 50 Countries, 4 R&D teams and 42 highly secured personalisation service sites. • Organically grew revenue by +80% from 380M€ to 700M€ building the worldwide leader. • Merge OT & Morpho payment business units in 6 months generating costs synergies • Lead transformation of the BU with BCG and Bain in full coordination with Advent. o From a regional organisation to a worldwide vertical organisation o From “product only” BU to full service, mobile and internet payment solutions o Build a complete sales network with global accounts, pricing and sales efficiency initiatives o Cost reduction programs on product and OPEX. o Industrialize the 42 secured services centers to triple gross margin • Design and sell a full range of products and services offers for retail banking: o Payment means issuance such as smart cards, mobile payment, online payment o Digital ID / eKYC solutions using biometry

Europe Managing Director
In charge of all sales activity, projects, and services in Europe: Payment cards & services and Mobile payment solutions to Banks, and SIM Cards and Telecom remote solution to MNOs. 1600 people. Major outsourcing deals were closed with Global Banks.

General Manager BU infogerance « DIS »
IT managed services and outsourcing capabilities for distributed architecture: local network, servers supervision plateformes and desktop support. 2000 people, growing 15% per year. • Merge ATOS and Schlumberger-Sema team to create the leader in France • Rebuilt the sales organisation and account and delivery management • Deploy industrial “continuous improvement program” boosting service profit and quality • Major IT outsourcing deals & manage JV for desktop support and ATM services with major Bank

General Manager IT Managed services (Infogérance) France-Belgique-Suisse
France-Belgium-Switzerland
IT managed services related to mainframe, distributed architecture, local network, and desktop support; for France Belgium & Switzerland - Turnaround of the sales activity in 6 month, and launch of efficiency programs . 1000 People
Eric. Duforest's Contact Information
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