ergin erden

sales and marketing manager

About

Dilligent, enthusiastic, determined in sales and marketing operations in order to maintain profitability. Experienced pre opening sales process, pre opening front office process, housekeeping process, marketing facilities and e-business, brand positioning includes social media.

Country

turkey

City

i̇stanbul

Industry

hospitality

Skill

hotels, hospitality industry, e commerce, resorts, tourism, social media marketing, hotel management, hospitality management, online advertising, hospitality, pre opening, digital marketing, front office, rooms division, facebook, marketing, opera, micros, marketing communications, myfidelio, sales, micros 9700, microsoft office, sem, management, crm, training, delphi, onq r&i

Experience

rooms division manager

yelken yacht club & resort polimeks

2013-8 - 2014-10 · 1 yr 3 mos

sales executive - groups, congress and events

hilton worldwide

2014-11 - 2015-10 · 1 yr

e-commerce and e-marketing and social media and sn sales executive

wyndham grand istanbul europe

2012-12 - 2013-8 · 9 mos

support and training specialist

protel teknoloji çözümleri

2012-2 - 2012-9 · 8 mos

Installation products and software, then operate the trainings and give support to property. I am doing the project leadership at hotels and resorts.

night supervisor and auditor

hilton worldwide

2011-5 - 2012-2 · 10 mos

Handle front office operations.Make daily accounting audit and follow daily night operation as a chief.

guest relations and pbx operator

four seasons hotels and resorts

2008-5 - 2010-11 · 2 yrs 7 mos

Receive and deal all guest requests delightfully at the heart of the operation. I was assisting to Night reception operations as well.

front desk agent and concierge

sürmeli hotels&resorts

2007-6 - 2008-5 · 1 yr

Handling front office operation shift bases and assisting the guests, accordingly to welcome to hotel. I took concierge role after 3 months.

crew department manager

polimar shipping & trading

2006-5 - 2007-6 · 1 yr 2 mos

Arrange all visa and embarkation formalities for crews, accommodation necessaries, local and international transfers and ticketing. Organize all local necessary things for embarked crews and reachable-online internationally 7days - 24hrs .