Eppie Lau

Eppie Lau

Director Of Operations @ Sheer Lingerie

About

Operations Leader & Chief of Staff with a proven track record of driving cross-functional execution and organisational excellence. Moving fluidly across the public, social, media, and commercial sectors, I leverage a diverse background in international relations and social innovation to solve complex internal challenges. I excel as a trusted partner to C-suite executives, transforming high-level visions into structured realities. Transferable Capabilities: • Executive Office Management: Directing communications, calendar operations, and corporate governance materials for C-level leadership. • Workflow & Process Optimisation: Auditing team workflows, building retail/corporate SOPs, and implementing organisational efficiencies. • Talent Ecosystems & Alignment: Managing end-to-end people operations, designing company-wide KPIs, and scaling leadership recruitment. • Complex Project Logistics: Spearheading multi-million-dollar global projects, cross-continental team collaborations, and complex facility logistics.

Country

Hong Kong SAR

City

Hong Kong

Industry

Retail

Skill

Communication, Strategic Partnerships, Skilled Multi-tasker, Social Media Marketing, Event Management, Foreign Languages, Editing, Writing, Press Releases, Microsoft Office, PowerPoint, Leadership, Public Speaking, MailChimp, Community Building, Pitching, Sponsorship Relations, Grant Management

Experience

Sheer Lingerie

Director Of Operations

Sheer Lingerie

LinkedIn
2019-11 - Present · 6 yrs 11 mos

Hong Kong SAR

Handled P&L ownership, business strategy, and multi-channel operations across retail, e-commerce, and marketing, while scaling a collaborative, high-performance team culture. Strategic Growth: Delivered uninterrupted YoY business growth from 2019 through 2025 by optimizing budgets and cutting operational losses. Retail & Digital Expansion: Spearheaded full retail store build-outs, negotiated commercial leases, and developed international frameworks to support global e-commerce scaling. Operational Excellence: Built and deployed company-wide retail SOPs, optimized website UX/UI, and engineered audit-ready inventory controls across all warehouses. Brand Visibility: Directed full-spectrum marketing, PR, and 360° digital campaigns, utilizing strategic KOL and influencer partnerships to drive customer acquisition.

HYPEBEAST

Special Projects Manager

HYPEBEAST

LinkedIn
2018-10 - 2019-11 · 1 yr 2 mos

Hong Kong SAR

Managed a team across US & HK to cover all special projects ranging from branding, event activations, collaboration projects and new business products at Hypebeast. Projects include: - Hypebae 3 Year Anniversary Event (NY) - Hypebeast x Medicom Be@rbrick - Hypebae x Reebok Sneaker Collab - Hypebeast x Fender Collaboration - HYPB/FRGMT Collaboration

HYPEBEAST

Executive Assistant To CEO + Special Projects

HYPEBEAST

LinkedIn
2017-10 - 2018-10 · 1 yr 1 mo

Hong Kong

Hypefest | Project Manager - managed the weekend long inaugural offline event of Hypebeast - oversaw entire event management, production, logistics, budget & creative.

GRANA

Executive Assistant to CEO

GRANA

LinkedIn
2016-6 - 2017-9 · 1 yr 4 mos

Hong Kong

Internal Management & Operations • Workflow Optimization: Audited team workflows and collaborated with Legal & HR to implement efficiency-driven action points. • Performance Tracking: Facilitated company-wide KPI setting and management performance reviews. • Executive Operations: Managed scheduling, strategic agendas, and key communications for CEO Investor Relations • Investor Reporting: Compiled and distributed monthly reports highlighting key business metrics and updates. • Due Diligence (DD): Coordinated DD processes, managed data rooms, executed NDAs, and fielded investor inquiries. HR & Talent Acquisition • End-to-End HR: Supported team structuring, job descriptions, onboarding, and offboarding processes. • Talent Screening: Led first-round screening for critical leadership roles (e.g., Head of Product, China Country Manager, Senior Designer) before CEO recommendation.

UnLtd

Project Manager (UnLtd Hong Kong)

UnLtd

LinkedIn
2015-12 - 2016-5 · 6 mos

Hong Kong

UnLtd Hong Kong is a global affilate of UnLtd UK, the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. • Provide holistic support to the UnLtd awardees, ranging from copy writing, pitch development & script writing, business model assessment, strategy & growth; • Host workshops for capacity building ranging from team building, volunteer management, information systems management, branding & marketing; • Organize pitch nights for UnLtd Hong Kong; • Create and put together Newsletter EDMs

Good Lab 好單位

Strategy Development and Communications Associate

Good Lab 好單位

LinkedIn
2014-10 - 2016-5 · 1 yr 8 mos

Hong Kong

Tri-Sector Workshop • Organized content, budget and logistics for Good Lab's flagship Tri-Sector programme, bringing together 40 leaders of the government, social, and business sector for a 2 day interactive workshop • Devised workshop curriculum and led co-creation workshops to foster Tri-Sector Collaboration Social Lab in Sham Shui Po - August 2015 • Conducted initial research & drafted proposal to host first ever Social Lab in HK; • Curated, developed content & logistical rundown of 7 day Lab Sprint (40+ Participants) & Open Classes (200+ Open Class) Make A Difference Forum - Jan 2016 • Selected, trained and successfully deployed 70 volunteers over 2 month period to support the 3 day Make A Difference Forum (1000+ attendees) Professional Advisers Network - October 2015 • Recruited 7 advisers with different professional backgrounds to collaborate & build an exclusive Advisers Network for one on one pro-bono consulting with our start ups & UnLtd awardees; TedxWanchai Salon on Rethinking Philanthropy- March 2015 • Planned and provided all logistics & operations for a joint TedxWanchai Salon (sold out/ 150+ ) HK Jam - November 2014 • Single-handedly organized entire conference on practical skill sets in Social Entrepreneurship (sold out/ 300+)

Good Lab 好單位

Intern

Good Lab 好單位

LinkedIn
2014-6 - 2014-9 · 4 mos

Hong Kong

Kav LaOved- Worker's Hotline

Resource Development Intern

Kav LaOved- Worker's Hotline

2013-6 - 2013-8 · 3 mos

Tel Aviv, Israel

• Achieved a €12,000 Rosa Luxemburg grant to implement a project in partnership with the Eritrean Women’s Center for refugee women in Israel, developing writing skills through research and writing grant proposals; • Produced and created 4 informational leaflets and brochures detailing the achievements and work of Kav LaOved for both outreach programs and upcoming donor trips; • Compiled fiscal reports for grants received from New Israel Fund, UNHCR, and Christian Aid

FINN Partners Israel

Public Relations Intern

FINN Partners Israel

LinkedIn
2012-10 - 2013-6 · 9 mos

Jerusalem, Israel

• Worked with 8 American- Israeli PR professionals on international communications team at the 5 Annual Israeli Presidential Conference • Authored 2 official press releases for ‘Facing Tomorrow 2013: The 5th Annual Israeli Presidential Conference’ • Maintained day to day tasks for clients- managed clipbooks and social media tracking; compiled monthly activity reports; created pitches for clients and updated media lists employing Cision • Created 30+ briefing documents for clients to use on media tours • Produced analytical profiles on reporters detailing specializations; researched recent articles and important issues of interest to discuss at upcoming interviews

Israel-Asia Center

Israel-Asia Leaders Fellow

Israel-Asia Center

LinkedIn
2012-10 - 2013-5 · 8 mos

• Worked on developing ties between Israel & Asia • Gained in depth understanding of the Israeli Start Up Ecosystem • Built valuable connections within Israeli Start Up networks

Dream Corps

Summer Volunteer

Dream Corps

LinkedIn
2011-5 - 2011-6 · 2 mos

• Established, designed and decorated library in a school in rural China • Catalogued books and set up library system • Educated students on how to run and use library • Created events to promote reading as a way of self-education

Education

Connecticut College

Connecticut College

LinkedIn

International Relations (Middle East Foreign Policy)

2010 - 2014 · 4 yrs
The Hebrew University of Jerusalem

The Hebrew University of Jerusalem

LinkedIn

Middle East Foreign Policy

2012 - 2013 · 1 yr
Pearson College UWC

Pearson College UWC

LinkedIn
2008 - 2010 · 2 yrs

United World Colleges (or UWC) is an education movement comprising 15 international schools and colleges, national committees in more than 140 countries, and a series of short educational programmes. Students are selected from around the globe based on their merit and potential. The mission of the UWC movement and of the school is to "make education a force to unite people, nations and cultures for peace and a sustainable future". The college follows the International Baccalaureate curriculum, covering the final year of high school and a pre-university year for up to 100 students a year hailing from nearly 90 countries.

Eppie Lau's Contact Information

Email

******@***.com

Phone

(**) *** ****

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