Edward Joseph (Chito) Inza-Cruz

Edward Joseph (Chito) Inza-Cruz

Chief Operations Officer @ Pay&Go (BTI Payments Phils, Inc.)

About

Chito is an accomplished operations and product executive with over 20 years of experience in the financial services and fintech industry, leading cross-functional teams and delivering innovative solutions that drive growth and enhance customer experience. Previously, Chito held senior leadership roles at Smart Communications, PayMaya (Maya), and Bayad, where he helped drive operational excellence and support digital payment innovations like Smart Money, Smart Load, and Smart Padala, empowering millions of Filipinos with easier access to financial services. A strategic and people-centered leader, Chito is passionate about building scalable operations, high-performing teams,and a culture of collaboration and innovation.

Country

Philippines

City

National Capital Region

Industry

Financial Services

Skill

Business Operations, Customer Service, Operations Management

Experience

Pay&Go (BTI Payments Phils, Inc.)

Chief Operations Officer

Pay&Go (BTI Payments Phils, Inc.)

LinkedIn
2025-10 - Present · 1 yr
CIS Bayad Center, Inc.

Chief Product and Operating Officer

CIS Bayad Center, Inc.

LinkedIn
2021-9 - 2025-9 · 4 yrs 1 mo

Philippines

Customer Frontline Solutions

Operations

Customer Frontline Solutions

LinkedIn
2020-8 - 2021-8 · 1 yr 1 mo

Philippines

PayMaya Philippines

VP/Director, Business Operations & Customer Support Group

PayMaya Philippines

LinkedIn
2013-3 - 2020-8 · 7 yrs 6 mos

Philippines

Smart Communications, Inc.

VP, Business Operations and Support

Smart Communications, Inc.

LinkedIn
2000-11 - 2018-4 · 17 yrs 6 mos

Makati City, Philippines

First e-Bank Corporation

Manager, Transactions & Risk Management

First e-Bank Corporation

2000-2 - 2000-10 · 9 mos

Makati City, Philippines

Asian Bank Card Corporation

Manager, Card Authorizations

Asian Bank Card Corporation

1998-5 - 2000-1 · 1 yr 9 mos

Mandaluyong City, Philippines

American Express Int'l Inc.

Credit and Fraud Control Officer

American Express Int'l Inc.

1990-8 - 1998-4 · 7 yrs 9 mos

Makati City, Philippines

Edward Joseph (Chito) Inza-Cruz's Contact Information

Email

******@***.com

Phone

(**) *** ****

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