Enzo Mendonça

Law Enforcement Operations Specialist @ TikTok

Country

United States

City

Austin

Industry

Internet

Skill

Media Analysis, Social Media Analysis, Legal Compliance, Risk Assessment, Problem Solving, Customer Experience, Sales, Policy Analysis, Data Analysis, Product Management, Attention to Detail, Graphic Design, Adobe Photoshop, Public Speaking, Video Editing, DaVinci Resolve, Adobe Premiere Pro, Microsoft Word, Microsoft PowerPoint, Microsoft Excel

Experience

Law Enforcement Operations Specialist

TikTok

2025-9 - Present · 1 yr 1 mo

Austin, TX

• Lead high-priority investigations within the LEO team, managing global, time-sensitive escalations involving online child endangerment and exploitation; collaborate with Legal, Policy, and Law Enforcement partners to ensure rapid, accurate content removal and community protection. • Drive data-informed improvements to Trust & Safety procedures through detailed case analysis, trend identification, and collaboration with cross-functional partners to enhance detection and prevention of child endangerment content.

Specialist

Apple

2024-8 - 2025-8 · 1 yr 1 mo

Austin, Texas, United States

• Provided personalized product guidance and technical support in English, Portuguese, and Spanish, improving accessibility and driving customer loyalty. • Collaborated with team members and management to create seamless customer journeys and contribute to overall store success.

Consultant

Accenture

2022-6 - 2024-2 · 1 yr 9 mos

Austin, Texas, United States

Trust & Safety Analyst

Google

2022-6 - 2024-2 · 1 yr 9 mos

Austin, Texas, United States

• Reviewed and analyzed YouTube Kids content in English, Portuguese, and Spanish to ensure safety and compliance with platform standards. • Supported cross-functional projects by sharing insights from frontline moderation, helping shape product improvements and policy updates.