Bertran Renaud

Overseeing the day to day operation and maintenance for the entire infrastructure for IT, ISP, Datacenter, IPTV and Mobile Core. Responsible for technology evolution planning, budgeting and implementation. Support B2B and B2C commercial initiatives implementation and assist in overall business strategic discussion and decision making.

Roles and responsibilities: Responsible for the definition, design, implementation and support of the IT/ISP, international Transmission, international signalling and roaming, voice and satellite network infrastructure in line with company strategic plans, policies and targets to ensure efficient operation leading to the provisioning of best class ISP service to the customers on a cost-effective manner.

Roles and responsibilities: Being the leading Telco in Seychelles in parallel with a fairly small market it is important as the Technical Sales and Support manager responsible for pre-sales and post-sales support for B2B market segment to remain focus and to deliver high quality support both internally and external to customers. On a weekly basis I form part of a larger group of managers within the customer experience department to discuss around various key elements pertaining to daily business operation by sharing knowledge around a number of topics such as leadership, strategic think and automation. Three of my main responsibilities are: • Ensure that corporate customers receive the optimal technical solutions to meet their commercial and operational requirements. • Provide leadership, direction, and control to ensure that all corporate customers provisioning projects are delivered on time, in budget and to specifications. • Manage the sales support team ensuring that they deliver in line to the company objectives and ensure that all FCT controls and gaps are carefully monitored. The role requires a certain level of tech domain savviness in order to be able communicate fluently with different level of B2B customers technical support team for the most optimal solution.

Roles and responsible for: • Daily operations in relation to the Company’s Local Area Network, Datacenter, ISP and Access Network. • Planning, Designing, Implementing and Managing the Company Local Area Network, Datacenter and Core ISP infrastructure. •Team Leader and deputizing as acting ISP manager. •Responsible for maintaining Purchase Requisition for my functional unit by liaising with supplier’s or contractor’s to make sure everything is in accordance to company policy, Contract or SLA.

Roles and responsibilities: • Daily operations in relation to the company’s Corporate Local Area Network, network design and installation. • Billing platform and all value added services related to mobile services. • Maintenance and installation of Datacenter power system. • Operation and Maintenance of Enterprise E-mail, Active directory and DNS platform. •Daily Operation and Maintenance of Core network devices. • Nation wide wi-fi deployment for local hotspot.

Roles and responsibilities: • Installation and maintenance of all transmission equipment's for PSTN, NGN and Mobile platform. •Power system installation and maintenance. •Generator set maintenance and repair. •Operation and Maintenance for Mobile platform.

Roles and responsibilities: • Daily operations and maintenance related to PSTN network. • Assisting in roaming testing with various roaming partners. • Responsible for maintaining all equipment on all Cable & Wireless remote exchange.

Focus on emerging mega trends in technology and the necessity for digital business transformation and good leadership.