Emthias Abdul Salam

Technical Manager @ Emirates Business Machines (EBM)

About

With over 20 years of experience in enterprise IT, I lead large‑scale technology initiatives in a dual role as a Technical Manager and Enterprise Solutions Architect. I specialize in designing and delivering modern infrastructure, hybrid cloud architectures, virtualization platforms, and datacenter modernization programs. I provide strategic technical leadership—driving architecture standards, guiding engineering teams, and ensuring that complex solutions align with business objectives, security requirements, and operational excellence. My work spans solution design, modernization strategy, vendor engagement, and the successful execution of enterprise transformation projects. I bring a strong combination of architectural vision, technical expertise, and senior leadership, enabling organizations to adopt resilient, scalable, and future‑ready IT platforms.

Country

City

United Arab Emirates

Industry

Information Technology & Services

Skill

Technical Staff Management, Technical Project Leadership, Technology Management, Virtualization, Data Center, Pre-sales, Storage, Microsoft Exchange, IT Service Management, Cloud Computing, Solution Architecture, Disaster Recovery, HP, VMware ESX, VMware, Windows Server, IBM Servers, IBM SAN, VMware View, VMware Workstation

Experience

Technical Manager

Emirates Business Machines (EBM)

2023-9 - Present · 3 yrs 1 mo

Dubai, United Arab Emirates

As a Technical Manager, I lead and oversee a dynamic team of professionals dedicated to delivering innovative technical solutions. My role involves strategic planning, project management, and technical guidance to ensure the successful execution of complex projects. I excel in fostering collaboration, driving technical excellence, and achieving results that align with business objectives. With a deep understanding of technology trends and a passion for problem-solving, I thrive in fast-paced environments, continuously striving for excellence and driving organizational success.

Presales Technical Consultant

Emirates Business Machines (EBM)

2012-5 - 2023-9 · 11 yrs 5 mos

United Arab Emirates

• Pre-Sales technical consultation to the customers. • Coordinate with distributors and product vendors in order to close the deal. • Devised product and services solutions based on clients’ existing infrastructure and needs regarding system performance, functionality, manageability, centralization, cost effectiveness, business continuity and disaster recovery, and security. • Conduct Meetings, Technical presentations and Product demonstrations to the customers. • Responsible to maintain vendor partnership competency level by ensuring the team members are certified with new technologies. • Work closely with Project Manager and Technical team members for post sales activities. • Implementation and Management of Microsoft, VMware, Veeam, Symantec and other Products and Solutions for various clients. • Standardize technical documentation and user manuals for the projects.

Sr. System Engineer

Noventiq Seven Seas Technology

2007-8 - 2012-4 · 4 yrs 9 mos

United Arab Emirates

• Implementation and Management of Microsoft, VMware, Symantec and other Products and Solutions for various clients. • Provide support in both Pre & Post-sales by attending presentations, product demonstration, installation & implementation. • Assisting clients in meeting business goals by adapting Microsoft technologies to meet their needs. • Providing support to all the SLA/AMC customers & maintaining inventory reports on daily basis. • Preparing Technical documentation and user manuals on project completion. • Forecasting any needed improvements, budgeting for and implementing any changes.