Emmanuella Pollyn
Executive Assistant @ ONYMA HOLDINGS
About
As a dedicated Customer Success Manager at Promptcomputers.io, I excel in ensuring client satisfaction and fostering strong client relationships through effective communication and problem-solving skills. With a solid background in customer service, my role involves not only addressing customer inquiries but also anticipating their needs to improve their overall experience with our technology solutions. In parallel, my tenure as a Customer Service Representative at Opti-Vue Eyecare Ltd has honed my expertise in office administration and medication dispensing, allowing me to contribute to the seamless operations of a fast-paced healthcare environment. My commitment to operational excellence and customer care stands as the cornerstone of my professional growth.
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Nigeria
Hospital & Health Care
Administration, Personal Assistance, ChatGPT, Lead Generation, Research Skills, Lead Qualification, Organization Skills, Time Management, Asana, Google Docs, Google Sheets, Google Drive, Slack, Google Slides, Communication, Community Outreach, Report Writing, Customer Service, Office Administration, Medication Dispensing
Experience
Executive Assistant
ONYMA HOLDINGS
Research Assistant
Diamond Speakers Connect
Nigeria
Customer Success Manager
Promptcomputers.io
Dallas, Texas, United States
• Managed customer success and dispatch operations using Asana and Google sheets to ensure efficient communication and timely resolution of issues. • Utilized Google slides and Google docs for report writing and newsletters to keep customers informed and engaged. • Conducted email and call outreach to drive customer success, collaborated with cross-functional teams on progress tracking via Slack.
Customer Service Representative
Opti-Vue Eyecare Ltd
Port Harcourt, Rivers State, Nigeria
• Managed patient sign-in, medication dispensing, and frame selection at Opti-Vue Eyecare Ltd in Port Harcourt, Nigeria. • Handled office administration, account reconciliation, and patient check-out to ensure smooth operations. • Communicated effectively with patients, improving overall satisfaction and retention rates.
Executive Secretary
Igums Int'l Oil and Gas Ltd
Port Harcourt, Rivers State, Nigeria
Human Resources Assistant
Quantum Link Services Limited
Account Administrative Officer
Quick Save Stores Nig Ltd
Admin assistant
Tomaville Events Centre
Abuja, Federal Capital Territory, Nigeria
Admin Clerk
Braithwaite memorial specialist Hospital
Port Harcourt, Rivers, Nigeria
Education
Covenant University
Business Administration and Management, General
Rivers State University of Science and Technology
Human Resources Management/Personnel Administration, General
Emmanuella Pollyn's Contact Information
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