emma mellon

Strategic communications advice and expertise to support the implementation of a shared EMR for Melbourne Health, Peter MacCallum Cancer Centre and the Royal Women’s Hospital. Plus development of functional requirements for the EMR’s patient portal, including consumer workshops at each of the three health services.

Interim communications advisor for this $140 million joint digital program between four health services in the Parkville health precinct - Melbourne Health, Peter MacCallum Cancer Centre, the Royal Women's Hospital and the Royal Children's Hospital. In this role, I provided strategic communication advice to the Parkville EMR team to support the successful delivery of business case and joint communications approach across the four health services. This included leading the development of joint project identity to increase engagement and unite four different organisations in shared program vision, and delivery of consumer workshops at three Parkville health services to inform functional requirements of a new patient portal.

Strategic communications advice and support to the Office of the Minister of Fair Trading and to departments across the Office of Fair Trading. Media lead for fair trading investigations and inspections, and communication and publishing lead for consumer projects.

Issues management, public relations and editorial support to a range of corporate clients, including the Wesley Hospital, the Pink Ribbon Fortnight and the Australian Banana Growers Association.

Leadership of internal and stakeholder communications for this world-class comprehensive cancer centre in Melbourne’s Parkville precinct, during a period of significant change. In this role, I provided strategic communication advice and practical support to executive team and organisational leaders to enable change, improve staff engagement and promote collaboration across the organisation. This included developing and modernising Peter Mac’s internal and corporate communications channels to support effective engagement, and successful delivery of statutory reports and large and small internal and community events, including annual general meeting, organisation-wide celebration to mark Peter Mac’s first anniversary in Parkville precinct, annual staff celebration and dignitary visits.

Last-minute editorial support for new website in lead up to launch of the new Office for Standards and Education (Ofsted) in April 2007.

Published a child protection self-assessment tool for NHS staff, following an investigation into the death of a child in care.

Rebranded and revised publications catalogue, in line with international plain language standards. Led the redevelopment of flagship publication, Law Help Guide, which received a ClearMark award of distinction in 2012. Managed a team of in-house and external staff and suppliers, including writers, editors, designers, developers and printers, and provided publishing advice and training to grant recipients and stakeholders from across Victoria’s legal system.

Strategic communications advisor to the firm’s Partners and Chief Marketing Officer, with responsibility for corporate communications, including website, brochures, advertisements, tenders and capability statements.

Developed plain language resources to explain 40 health conditions for the launch of this new Government health website for patients. Worked with production editors, designers, development and test teams, and a multimedia producer to deliver written and multimedia content, including videos, podcasts, photographs and illustrations. Managed contributions from experts, charities, patients and their families, celebrities, and relevant government departments.

Publishing and editorial lead for the Commission’s first interactive online ‘annual health check’. Delivery of a significant annual publishing program, which included flagship statutory reports on the state of healthcare in the UK, high-profile investigations into serious failings in the NHS and annual results from national NHS staff survey. Published the Commission’s first annual report to Parliament in 2005. Note - Healthcare Commission was closed in 2009 and its responsibilities were taken over by the Care Quality Commission.

Communications and community consultation to support the expansion of T-Mobile’s mobile phone network.

* Raising awareness of the foundation and its work to improve the community's understand of the law and legal system. * Responsibilities: * Providing strategic communications advice to the Board, Executive Director and key program areas. * Managing the foundation's brand, website and social media, and promoting its programs and publications. * Coordinating and promoting the foundation's community and corporate events, including the annual Law Week festival in Victoria, the Law Oration and the Legal Laneway Breakfast. * Publishing the foundation's annual report to Parliament and other corporate publications. * Providing communications advice and training to grant recipients and stakeholders from across Victoria's legal system. * Key achievements: * Developing and implementing the foundation's first communications strategy.

Dedicated internal and stakeholder communications advisor for this $52 million Electronic Medical Record (EMR) project, embedded within the project team and reporting to the RCH Executive Director Communications. Winner of Asia Pacific Communications Award (internal communications category) and Victorian Public Healthcare Award (community engagement category).