Emma Copland

- Collaborating with all project stakeholders across the business - Supporting Product Owners in forecast and Roadmap planning - Managing regular project meetings with Internal departments - Managing projects in Jira, Aha!, Salesforce and Pendo

- Led Production meetings with internal and external stakeholders - End to end project managing for all games for this year - Support in contract negotiation with manufacturers - Managed the sub-publishing of Wired games on the Xbox releases of their games - Team Management - Monitored deliverables against company and departmental KPI's - Created, Implemented and Managed the creation of new CIAB templates for Nintendo games - Managed the submission processes with Sony, Xbox and Nintendo worldwide - Supported Marketing in Promotional activities - New starter training, and on-going support

- Creation and implementation of new templates for Artwork - Support in end to end management of projects - Processing Customer ordering and invoicing - Supply chain management - Adobe Creative Suite in creating mock-ups - Managing the creation of additional CIAB sku's - Fulfilling and monitoring Contractual obligations - Providing support for multiple departments including Production, Marketing and COO - Implementing the usage of Hive to manage project dates and slippage across the business

- Managed my work schedule - Managed and trainned less experienced members of the teams - MAPA trained - First Aid trained - Administrative duties - Confidentiality - Medication trained

- Microsoft Excel reporting and training within team - Product forecasting - SAP ordering - Customer Relationship Management - Managed monthly departmental meetings - New starter training - Monitored KPI’s - Team Management

- Customer Relationship Management - Microsoft Excel reporting - Customer Invoicing - Administrative Support for the team

Manager requested that I returned to my previous position to cover long term sick leave within the team.

- Oracle order processing - SAP invoicing - Data entry - Forecasting - Administrative Support for wider team

- Customer Relationship Management - Supplier forecasting - Supplier Relationship Management - Microsoft Excel reporting - Seasonal end-to-end project management - Supporting customer facing meetings - Office Administration - Organising social team events

- Microsoft Excel and Access Reporting - Supply and Demand forecasting - Supporting in end to end project management - New product management - Administrative support to Account Managers - Customer support across multiple accounts

- Office Support - Administrative Support - SAP Report processing - Customer Communications - Annual Pension forecasting