Emma Yang

• Managed a team of 6 in tax compliance and notice analysis, guiding clients through complex calculations with clear summaries and presentations, and securing approval for tax calculations and strategic recommendations • Reviewed over 200 federal and state income tax returns, extensions, estimates, and projections annually for high-net-worth individuals ($1M+), ensuring compliance and minimizing penalties and interest • Oversaw 50 client accounts as primary contact, creating tailored checklists to assess tax information, monitoring financial activities, and efficiently resolving more than 1,000 issues related to tax planning and notices • Mentored 7 Tax Associates by conducting training sessions and offering individualized feedback, enhancing their technical skills, accelerating proficiency, and improving performance by 30–50%

• Analyzed federal and state tax notices and liaised with government agencies to resolve compliance issues promptly • Prepared over 170 federal and state individual income tax returns, extensions, estimates, and projections annually • Improved client documentation organization processes and boosted return preparation efficiency by 22%

• Managed the Physician Salary System, which is one of the main systems in Shin Kong Hospital 。Fixing bugs, improving system structure, and assisting users, in order to complete the salary computation and submit financial reports before the deadline • Assessed and developed system functions 。Improving stored procedures, building system functions in Java, testing new features and deploying code to all environments, composing user guides...etc. • Optimized the deployment process: from manual to automated deployment • Communicated with system users and software manufacturers to conduct cross-system collaboration

• Attend weekly meetings and network with accounting professionals to gain insight into the industry • Volunteered with non-profit organizations, such as Food Bank

• Designed a startup company from scratch with a team of four and conducted research • Led the team to analyze and design financial statements for the startup company using Excel • Presented the company in front of Eller judges in the “Big Pitch” competition

• Cooperated with a Case Competition team of 7 and won the most improved team award • Led a research team of 4 to present a proposal for Fortaleza Smart City Project

• Networked with business professionals, MIS faculty, students, and distinguished Eller guests • Connected with Phoenix Suns industry professionals • Helped build custom bikes for children with special needs

• Aided students in developing learning techniques to overcome learning disabilities • Assisted graduate teaching assistants in weekly flex labs to solve MIS problems • Graded over 60 case analyses and business projects twice a month

• Led a team of 4 to investigate ways to boost B Impact Assessment (BIA) score • Created formulas to calculate greenhouse gas emissions using VLOOKUP • Represented the company to assist clients with questions regarding B Impact Assessment • Advised purchasing department on the strategic procurement of eco-friendly supplies to raise BIA score

• Contributed to enhance and demonstrate the prestigious representation of the school spirit • Cooperated with teammates and trained honor guard candidates • Performed both home and abroad in front of over thousands of people

• Gained knowledge of German language and culture • Exchanged to a local high school and participated in school activities

• Assisted the local non profit organization in file management • Collaborated with a team of 2 to edit daily learning materials for one of its English learning websites