emma soffe

senior consultant

About

As a very social person, I enjoy meeting new people and getting to understand them on a personal and business level. Understanding your problems and finding solutions is something I’m proud to say I do well, helping and understanding peoples needs is something I’m good at and this is something I can do on a daily basis within my job. I aim to meet and exceed expectations, driving by the relationships I have with people in order to help them reach the best result possible. Being a confident person, I rarely shy away from new and challenging opportunities – both in and out of work. You can rest assure that I will give you my all in everything I do.

Country

united kingdom

City

brighton

Industry

financial services

Skill

negotiation, fleet management, vehicles, building relationships, automobile, customer support, fleet leasing, sales management, b2b, customer service, account management, customer satisfaction, business relationship management, direct sales, teamwork, automotive, telephone manner, fleet services, vehicle leasing, new business development, customer acquisition, commercial leasing, time management, lead generation, targets, social networking, team leadership, financial services

Experience

travel consultant

american express

2000-9 - 2003-10 · 3 yrs 2 mos

senior consultant

alternative route finance ltd

2004-9 - Present · 22 yrs 1 mo

Talking to customers and engaging with them is one of the most important parts of my job. Requiring me to be methodical, organised and compassionate to clients needs – my role is key to securing and developing business for both myself and the company. No two-customers are the same, and I enjoy this aspect of my job – it means I can really get involved and find my clients the perfect vehicle for them. This requires me to scour dealerships across the UK, meaning I need to maintain professionalism and adapt to different peoples way of business, which I pride myself on. I negotiate the best price I can for both the customer, myself and the company in order to provide everyone with the best deal possible, I am honest and use a ‘black and white’ approach – simply because of my strong work and personal ethic, honesty is important to me and to business, without honesty I feel that business relationships cannot develop; which is key to repeat business. Having to manage several accounts at once, I prioritise my work efficiently and effectively to produce the best results possible.