Emma Andrews

Sourcing for industry roles in Amazon AGI

- Coded R script for Google Maps API to analyze employee commute times and attendance - Collaborated on gender diversity analysis, generating insights and ROI statistics - Executed pulse survey, programmed questions, and created a random sampling script - Created action planning resources and comprehensive deck for post-survey planning - Automated workflow with R script, reducing task time from 30 minutes to 5 seconds

- Assisted in executing targeted media campaigns for bestselling business and non-fiction authors - Conducted comprehensive research to support tailored press materials and media pitches - Coordinated author events, managing logistics and ensuring successful book signings and speaking engagements - Monitored media coverage and social media conversations, providing actionable insights to clients for refined communication strategies.

- Compiled data visualization reports using R that were shared with executives to communicate trends in the data - Assisted in organizing and maintaining large datasets, ensuring data integrity and accuracy - Conducted data validation and cleansing activities, identifying and correcting discrepancies - Experimented with more efficient uses for Salesforce and determined areas in which the software could be better utilized

-Maintained a customer CRM database to ensure exceptional service to top customers -Lead customer service initiatives -Facilitated and reconciled transactions -Strengthened communication and conflict resolution skills

-Ensured customer satisfaction through customer service and problem solving -Operated cash registers and managed financial transactions -Developed Interpersonal skills through communication with coworkers and managers -Received peer nominated UO Rockstar Award in July 2021